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Emburse

Emburse Expense Enterprise

Composite Score

7.6 /10

CX Score

7.5 /10

38 Reviews Write a Review

What is Emburse Expense Enterprise?

Emburse Expense Enterprise (formerly Chrome River EXPENSE) is an expense management solution that helps you spend smarter, control costs with automated, real-time spend policy compliance monitoring and approval routing. Meet your global organization’s requirements by using our flexible compliance and routing engines

Company Details

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Awards & Recognition

Emburse Expense Enterprise won the following awards in the Expense Management category

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2 Top Rated Capabilities

5 Top Rated Features

2024

3 Top Rated Capabilities

2 Top Rated Features

2023

Strategy and Innovation

2023

3 Top Rated Capabilities

3 Top Rated Features

2021

Emburse Expense Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Emburse Expense Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Emburse Expense Enterprise?

1% Negative

11% Neutral

88% Positive

Pros

Trustworthy
Reliable
Acts with Integrity
Fair

Feature Ratings

Average 84

Multi Currency

Single Sign-On (SSO)

Optical Character Recognition

Expense Detail Tracking

Travel Profile

Expense Itemization

Expense Policy Aware

Receipt Image Submission

Approval Workflow

Desktop Browser Support

Travel and Accommodation Booking

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

Breadth of Features

Ease of Customization

Quality of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Business Value Created

Vendor Support

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Emburse Expense Enterprise Reviews

Danielle S.

Role: Sales Marketing
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Easy to use. The mobile app can be a bit finicky.

Likeliness to Recommend

7 /10

What is your favorite aspect of this product?

Ease of use.

What do you dislike most about this product?

Mobile app - receipts don't sync sometimes.

What recommendations would you give to someone considering this product?

Easy to use

Pros

Trustworthy
Efficient Service
Effective Service
Caring

Vishal R.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2024

"Fantastic Product.. loved the ease of use and it"

Likeliness to Recommend

10 /10

What differentiates Emburse Expense Enterprise from other similar products?

Ease of ui and it's unique features. I would rather say user friendly features which helps in day in and day out work

What is your favorite aspect of this product?

Everything..can't describe one.

What do you dislike most about this product?

I'm very keen to know what more features would be added in.

What recommendations would you give to someone considering this product?

Have continuous updates

Pros

Continually Improving Product
Reliable
Performance Enhancing
Trustworthy

SUJAY P.

Role: Vendor Management
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2024

Good product helps budgeting with accuracy.

Likeliness to Recommend

10 /10

What differentiates Emburse Expense Enterprise from other similar products?

It is User friendly and support we get is superb also the accuracy is good which has resulted in increase in our productivity.

What is your favorite aspect of this product?

User friendly interface and expense reporting

What do you dislike most about this product?

The budgeting and expense tracking could be more suitable.

What recommendations would you give to someone considering this product?

I will positively recommend this product to who so ever need it.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

How We Deliver

Emburse Expense Enterprise

What is Emburse Expense Enterprise?

Company Details

Need Assistance?

Awards & Recognition

Emburse Expense Enterprise Ratings

87 Likeliness to Recommend

99 Plan to Renew

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+82 Net Emotional Footprint

How much do users love Emburse Expense Enterprise?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Multi Currency The ability to record expenses in multiple currencies in a single report.

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Optical Character Recognition Extraction of relevant information off a receipt image, and auto-import into the expense record. This includes itemization, taxes, and gratuities.

Expense Detail Tracking Expense information related to the expense, including reason, attendees, project and/or client information, and whether an expense is re-billable to a client.

Travel Profile The ability to save and apply traveler preferences, such as seat preferences, frequent traveler loyalty card information, upgrade options, etc.

Expense Itemization Itemize expenses off a single receipt, identifying specific line items to a person or activity, taxes, tips, and/or rebillable/non-rebillable items.

Expense Policy Aware Configurable with the organization’s expense policy by blocking an expense or travel booking, or raising an alert that prompts for a rationale for exceptions.

Receipt Image Submission The ability to take or import photos of the receipts supporting the expense.

Approval Workflow Approval or non-approval of submitted expenses, as well as pre-approval of travel and accommodations reservations before bookings are allowed to be finalized.

Desktop Browser Support Accessible from a web browser, anywhere and anytime, with the appropriate security measures.

Travel and Accommodation Booking Booking with direct links to airline and hotel information, availability, upgrade options (subject to corporate policy and exception approval), and pricing.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Emburse Expense Enterprise Reviews

Danielle S.

Easy to use. The mobile app can be a bit finicky.

Likeliness to Recommend

Pros

Vishal R.

"Fantastic Product.. loved the ease of use and it"

Likeliness to Recommend

Pros

SUJAY P.

Good product helps budgeting with accuracy.

Likeliness to Recommend

Pros

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Title

Feature Ratings

Multi Currency

Single Sign-On (SSO)

Optical Character Recognition

Expense Detail Tracking

Travel Profile

Expense Itemization

Expense Policy Aware

Receipt Image Submission

Approval Workflow

Desktop Browser Support

Travel and Accommodation Booking

Vendor Capability Ratings

Usability and Intuitiveness

Breadth of Features

Ease of Customization

Quality of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Business Value Created

Vendor Support

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Quickbooks Expense Tracking