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Dynatrace

Dynatrace

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dynatrace
9.0 /10

What is Dynatrace?

The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.

Company Details


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Awards & Recognition

Dynatrace won the following awards in the Application Performance Management - Enterprise category

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Dynatrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynatrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

2
Since last award

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynatrace?

2% Negative
1% Neutral
97% Positive

Pros

  • Inspires Innovation
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 86

Error Reporting

87

Transaction Request Performance

87

Application Request Tracing

87

Real User Monitoring

86

Dependency Tracking

85

Synthetic Monitoring (RUM)

85

Application Metric Reporting

85

Application Discovery

85

Code Performance Monitoring

85

Enterprise Cloud Platform Support

85

Domain-Agnostic AI/ML

84

Vendor Capability Ratings

Average 83

Breadth of Features

87

Product Strategy and Rate of Improvement

85

Business Value Created

85

Availability and Quality of Training

84

Ease of Implementation

83

Vendor Support

83

Quality of Features

82

Ease of IT Administration

81

Ease of Customization

81

Ease of Data Integration

81

Usability and Intuitiveness

79

Dynatrace Reviews

Damon B.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Revolutionize Your Monitoring with Dynatrace's

Likeliness to Recommend

10 /10

What differentiates Dynatrace from other similar products?

Dynatrace has been a great tool for us in managing the service and operations of our critical systems and infrastructure, and it has helped us improve our customer experiences overall. Better adherence to our service level commitments with consumers is the outcome of our administrative staff being able to view and resolve requests. We use Dynatrace to keep tabs on our workloads, both locally and in the cloud, to see which instances require scaling and when.

What is your favorite aspect of this product?

I much like the ability to receive alerts in real-time and to accurately track and monitor applications on the web or in the cloud. I appreciate how the included virtual assistant is both highly clever and useful in determining the origins of disruptions. The fact that it comes with easy-to-configure features and tools that maximize the technology's utility and analysis of queries or follow-ups is something I really appreciate. My favorite part about developing tables is how they can be customized to meet the needs of app owners regarding the kinds of alerts they want to see in order to prevent potential dangers.

What do you dislike most about this product?

Not quite long enough to for personalization and integration with other people's tools. Changes are made to facilitate delivery while also guaranteeing a research that has the desired data and a more suitable inquiry. The gadget wastes a lot of basic time—a few minutes—to display the motions. I have some issues with the Dynatrace tool's alert system for application operability verification. We have received several false positives when testing the program's capacity, which is a characteristic I do not like.

What recommendations would you give to someone considering this product?

The UI of Dynatrace is fantastic, and it's also quite simple to install and start using. Dashboards are incredibly simple to create, modify, and distribute. Great forum, and the product has all the features people asked for. I can confidently say that the aforementioned monitoring tool is among the finest I have ever used.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

Thomas L.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Simplified observability with Dynatrace

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

Great alerts and dashboards with Davis AI and configurable versatility. In my experience with other monitoring tools, such as Datadog, New Relic, and Sumo Logic, this one can't be beat. If you are a DevOps engineer like me, you need Dynatrace OneAgent.

What is your favorite aspect of this product?

The ability to dig deeper into performance indicators and errors is what makes nolog monitoring tools attractive to me. The value of using this filtering in dashboards and KPIs for leadership.

What do you dislike most about this product?

The fact that most future improvements will only be useful to SaaS customers is currently my biggest complaint. We are a local site facing significant limitations due to lack of SaaS ad support.

What recommendations would you give to someone considering this product?

The tool is usually very useful for system monitoring support teams during analysis phases and has very good overall performance.

Pros

  • Reliable
  • Efficient Service
  • Continually Improving Product
  • Unique Features

Chris Y.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Good product for APM

Likeliness to Recommend

8 /10

What differentiates Dynatrace from other similar products?

Ease of use

What is your favorite aspect of this product?

Monitoring capabilities

What do you dislike most about this product?

nothing specific

What recommendations would you give to someone considering this product?

Try doing a quick PoC

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Commodity Features

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