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Dynatrace

Dynatrace

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dynatrace
9.0 /10

What is Dynatrace?

The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.

Company Details


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Awards & Recognition

Dynatrace won the following awards in the Application Performance Management - Enterprise category

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Dynatrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynatrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

2
Since last award

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynatrace?

2% Negative
1% Neutral
97% Positive

Pros

  • Inspires Innovation
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 86

Error Reporting

87

Transaction Request Performance

87

Application Request Tracing

87

Real User Monitoring

86

Dependency Tracking

85

Synthetic Monitoring (RUM)

85

Application Metric Reporting

85

Application Discovery

85

Code Performance Monitoring

85

Enterprise Cloud Platform Support

85

Domain-Agnostic AI/ML

84

Vendor Capability Ratings

Average 83

Breadth of Features

87

Product Strategy and Rate of Improvement

85

Business Value Created

85

Availability and Quality of Training

84

Ease of Implementation

83

Vendor Support

83

Quality of Features

82

Ease of IT Administration

81

Ease of Customization

81

Ease of Data Integration

81

Usability and Intuitiveness

79

Dynatrace Reviews

Jorge J. C.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2023

Fantastic product!

Likeliness to Recommend

8 /10

What differentiates Dynatrace from other similar products?

Quick implementation a collecting data

What is your favorite aspect of this product?

Pure Path ,,Davis and Annomally detection

What do you dislike most about this product?

OneAgent would be more independant over a server for tasks

What recommendations would you give to someone considering this product?

consider billing of use metrics DDUs,DEM and HU

Pros

  • Helps Innovate
  • Continually Improving Product
  • Unique Features
  • Inspires Innovation

Cons

  • Less Efficient Service

Laxman T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2023

Awe some product , great tool for app monitoring

Likeliness to Recommend

10 /10

What differentiates Dynatrace from other similar products?

provide accurate results , easy to integrate with aws eks.

What is your favorite aspect of this product?

Application monitoring

What do you dislike most about this product?

nothing much, please provide more documentation for the new beginners.

What recommendations would you give to someone considering this product?

Awe some product , great tool for app monitoring

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Masoud T.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Software monitoring platform, different approach!

Likeliness to Recommend

8 /10

What differentiates Dynatrace from other similar products?

Cloud-native, AI-assisted and full stack monitoring which includes application, infrastructure and UX.

What is your favorite aspect of this product?

Historically collected data for pre-set durations and custom durations to instantly compare performance graphs.

What do you dislike most about this product?

Cost of its licensing is high. Navigation to a certain graph could be tricky and time consuming.

What recommendations would you give to someone considering this product?

Design a dashboard, each section to include critical graphs Create a set of shortcuts to different measurements and share with your team to save time

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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