What is DocuWare?
DocuWare is a modern document management system for professional enterprise content management. Install the on-premise solution on your servers and use it throughout the company. Our flexible license model and various software modules allow you to perfectly tailor the software to your work processes and company requirements.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
100 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocuWare?
Pros
- Performance Enhancing
- Trustworthy
- Efficient Service
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Virtual Data Room
Document Hosting
Document Sharing
Searchability
Security and Access Control
Check Out Check in
Workflow
Access Tracking
Metrics and Reporting
Editor Functions
Version Control
Vendor Capability Ratings
Ease of Data Integration
Quality of Features
Vendor Support
Ease of Customization
Breadth of Features
Availability and Quality of Training
Usability and Intuitiveness
Ease of IT Administration
Business Value Created
Ease of Implementation
Product Strategy and Rate of Improvement
Also Featured in...
DocuWare Videos
Introducing DocuWare for Invoice Processing
Speed up your AP! How you can increase the number of invoices you process by 6X
A beginner’s look at document management - See why 20,000* customers use DocuWare every day
10 best practices for stress-free document management
DocuWare Reviews
Julien K.
- Role: Finance
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2025
Managing Documents Made Easy
Likeliness to Recommend
What differentiates DocuWare from other similar products?
For document management, DocuWare is secure and ensure smooth document collaboration and is scalable too. It's a top tier in its category.
What is your favorite aspect of this product?
Using DocuWare is straightforward and it keeps documents secure. Scaling when need be is easy and I like it's documents collaboration features.
What do you dislike most about this product?
DocuWare is without problems. Works well
What recommendations would you give to someone considering this product?
For business documents management, I'm recommending DocuWare for simply having all the great features. It is always capable.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Amanda W.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted May 2024
Good for Document Management!
Likeliness to Recommend
What differentiates DocuWare from other similar products?
DocuWare software presents a comprehensive document management and automation solution that aligns well with the needs of modern businesses, particularly client relationship management.
What is your favorite aspect of this product?
It supports up to 500 different applications, including major ones like Oracle, Sage, and Microsoft Dynamics. The integration is streamlined with features like Smart Connect, allowing for seamless connections that automate redundant tasks. This reduces manual data entry and increases efficiency,
What do you dislike most about this product?
The lack of integration with email and filtering feature.
What recommendations would you give to someone considering this product?
To consider DocuWare, I recommend to opt for the cloud version for its enhanced flexibility and accessibility.
Pros
- Performance Enhancing
- Trustworthy
- Inspires Innovation
- Caring
Kara P.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2026
The backbone of smarter workflows
Likeliness to Recommend
What differentiates DocuWare from other similar products?
I can set up approvals and routing that just happen automatically, which has made my processes smoother and faster.
What is your favorite aspect of this product?
The intelligent indexing is amazing. It organizes documents in a way that makes retrieval almost effortless for me. Also, the ability to customize workflows and screens without coding lets me tailor the system exactly to my needs.
What do you dislike most about this product?
I don’t have any dislikes about DocuWare. The system works smoothly and has consistently helped improve my document management processes.
What recommendations would you give to someone considering this product?
Prospective users should explore how DocuWare can be integrated with their existing systems to ensure smooth adoption and optimized efficiency.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Unique Features
