What is DocuSign Identify?
Verify signer identity beyond the standard practice of clicking an emailed link. DocuSign Identify makes identity proofing and authentication a seamless part of eSignature. So you protect your important agreements, and your customer experience.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
93 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+73 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocuSign Identify?
Pros
- Efficient Service
- Saves Time
- Respectful
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Picture Identification
Regulatory Compliance
Database Integration
Document Hosting
Reporting
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Vendor Support
DocuSign Identify Reviews
shaffaf k.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2024
Great product, tech support could be better.
Likeliness to Recommend
What differentiates DocuSign Identify from other similar products?
High level features and ease of access
What is your favorite aspect of this product?
Cost cutting and time saving
What do you dislike most about this product?
Tech support
What recommendations would you give to someone considering this product?
Be patient regarding tech support otherwise it’s a best product and delivers on all promised features.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Unique Features
Racquel S.
- Role: C-Level
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Sep 2023
Very Easy To Use and Integrate
Likeliness to Recommend
What differentiates DocuSign Identify from other similar products?
The difference is that DocuSign Identify works with DocuSign for documents so that you are able to easily identify who is signing
What is your favorite aspect of this product?
The face that the client fills out the information on the computer and then they are sent a link for them to put in their identification and then asked to take a selfie. The information is done is one shot so that you can know that the right person signed the document and also you have proof if there were ever an issue. also once the document is signed and the identity verified then the contract is completed and each person gets a copy. And this really lowers the level of fraud. You know who you are doing business with.
What do you dislike most about this product?
I do not dislike anything about the product. It does what it says it will do and more
What recommendations would you give to someone considering this product?
If you have a business that requires signing of documents and you want to ensure that the right persons are signing, then you need this. With so much fraud happening today it is vital that verification be done. So you must, must get this to ensure your business against fraud. Try it and see how much you will become to rely on it for all your document signature and verifications
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Consultant
- Industry: Biotechnology
- Involvement: End User of Application
Submitted Aug 2023
Nice tool, easy to use
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity