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Emburse

Certify

Composite Score
7.7 /10
CX Score
7.7 /10
Category
Certify
7.7 /10

What is Certify?

Certify is a leading cloud-based travel and expense management solution for organizations of all sizes, and is the only solution in the expense management industry to offer truly automated expense reporting. With prescheduled, auto-generated expense report creation and mobile capabilities, Certify eliminates the need for paper receipts and spreadsheets, and provides insight into travel and expense spend with a full suite of on-demand reporting and analytics.

Company Details


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Awards & Recognition

Certify won the following awards in the Expense Management category

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Certify Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Certify.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

95 Plan to Renew

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Certify?

4% Negative
5% Neutral
91% Positive

Pros

  • Respectful
  • Reliable
  • Trustworthy
  • Fair

Feature Ratings

Average 81

Expense Detail Tracking

86

Mobile App or Mobile Browser Support

82

Desktop Browser Support

82

Receipt Image Submission

82

Approval Workflow

82

Single Sign-On (SSO)

80

Multi Currency

79

Expense Policy Aware

78

Optical Character Recognition

77

Expense Itemization

77

Travel Profile

75

Vendor Capability Ratings

Average 79

Ease of Implementation

81

Business Value Created

81

Vendor Support

81

Ease of Data Integration

80

Usability and Intuitiveness

80

Breadth of Features

80

Quality of Features

78

Ease of IT Administration

77

Product Strategy and Rate of Improvement

76

Availability and Quality of Training

74

Ease of Customization

71

Certify Reviews

Thu Hang N.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Good product and friendly for users

Likeliness to Recommend

8 /10

What differentiates Certify from other similar products?

Certify has basic features for a small or medium business. With those functions, too management can easily oversee and approve expenses. Also, the annual fee is very affordable.

What is your favorite aspect of this product?

Easily sync to QuickBooks (company accounting software). Each transaction was recorded and classified into expense accounts as well as cost centers

What do you dislike most about this product?

Certify is a basic products so I don’t have any bad experiences so far. But if it has more features or updated versions, our Company would love to try it. Maybe difference features for difference industries

What recommendations would you give to someone considering this product?

Certify team is very supportive and the product price is very affordable

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Effective Service

Hiba E.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Great Product, recommended

Likeliness to Recommend

10 /10

What differentiates Certify from other similar products?

Integrates multiple credit cards, multiple features, always having upgrades

What is your favorite aspect of this product?

Expenses can be sent back for edits, approval process

What do you dislike most about this product?

Easy to use with minimal training

What recommendations would you give to someone considering this product?

Lay out your process then replicate it with ease and things will flow properly

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kranti P.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Good for travel and expense management

Likeliness to Recommend

9 /10

What differentiates Certify from other similar products?

Not used any product in - office before. Have been a consistent user of splitwise. So for office use, certify is good as it inclused all basic features required.

What is your favorite aspect of this product?

Ofcourse the reporting part is best. You can analyze expense report information in many ways. Also you can upload the receipt photo and you don't need to add bills manually. That sounds cool.

What do you dislike most about this product?

UI is pretty basic. Does not include graphics. No user level customization available. No training video on how to use the application. User has to do trial and error.

What recommendations would you give to someone considering this product?

Good for office related expense tracking. For daily use, we have better apps available like splitwise.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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