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Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

2
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
2% Neutral
95% Positive

Pros

  • Caring
  • Acts with Integrity
  • Reliable
  • Friendly Negotiation

Feature Ratings

Average 86

Team Collaboration

88

Drag and Drop User Interface

87

Enterprise Grade Security Controls

86

Real-Time Synchronization

86

Access Control and Rights Management

86

Electronic Signatures

86

3rd-Party Integrations

86

Data Loss Prevention

86

Large File Optimization

85

Cognitive Content Services

85

Task Management and Workflow

83

Vendor Capability Ratings

Average 86

Business Value Created

88

Ease of Implementation

88

Quality of Features

87

Usability and Intuitiveness

86

Ease of Data Integration

86

Ease of Customization

86

Breadth of Features

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

84

Vendor Support

83

Box Reviews

Paige W.

  • Role: Sales Marketing
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Excellent tool for storing documents.

Likeliness to Recommend

8 /10

What differentiates Box from other similar products?

Box stands out from other programs because it has so many uses for organizations and individuals. Users may safely backup, organize, and access their files from any Internet-connected device. By allowing users to collaborate in real time on the same documents, collaboration capabilities facilitate efficient teamwork.

What is your favorite aspect of this product?

Box has made collaboration, an essential part of my job, much easier. I may effortlessly collaborate with remote colleagues and team members by sending and receiving files and folders. Within the platform, we can collaborate in real-time by making changes, leaving comments, and discussing our findings. Our research initiatives benefit greatly from this degree of cooperation, since it not only increases production but also encourages a spirit of teamwork and efficiency.

What do you dislike most about this product?

The requirement of an active Internet connection is one of the drawbacks associated with using Box or any other cloud-based storage technology.

What recommendations would you give to someone considering this product?

Because of its user-friendly interface and extensive feature set, this tool is one that comes highly recommended by me. It has improved the way in which we handle the data that are stored in the cloud.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Jenny J.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Box is my team's secure file sharing solution

Likeliness to Recommend

8 /10

What differentiates Box from other similar products?

Box performs a great job of storing data in the cloud, making it available from any device with an active internet connection. As a student, I like how simple it is to save copies of my work. I have no trouble moving data from my mobile device, laptop, and desktop PC.

What is your favorite aspect of this product?

It's fantastic how quickly I can upload files via the web after checking in, and I appreciate how easy it is to get started using it. Box allows several users to access and update files simultaneously. When using this software, coworkers in different locations can easily communicate and share files.

What do you dislike most about this product?

The verification mechanism might use an update; on more than one occasion, I was routed away from files that I had created and to which I had not provided a link, with an error message stating that I lacked the necessary permissions to see them.

What recommendations would you give to someone considering this product?

Box addresses the issue of having insufficient file-transfer options relative to the number of technological devices available. It's helpful since I can easily move data from my mobile device, laptop, and desktop PC.

Pros

  • Helps Innovate
  • Reliable
  • Saves Time
  • Security Protects

Michelle H.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Fantastic box for business

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Privacy and security of box’s clients are truly a priority never just the well being of the business prosperity

What is your favorite aspect of this product?

Having the leisure of comfortably picking and choosing which products to collaborate with my business and personal use

What do you dislike most about this product?

Nothing every bit was perfect

What recommendations would you give to someone considering this product?

Choose your products wisely and never settle with one idea fulfill as many as possible

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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