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Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
1% Neutral
96% Positive

Pros

  • Caring
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 87

Team Collaboration

89

Drag and Drop User Interface

89

3rd-Party Integrations

87

Access Control and Rights Management

87

Enterprise Grade Security Controls

87

Data Loss Prevention

87

Real-Time Synchronization

87

Electronic Signatures

86

Large File Optimization

86

Cognitive Content Services

86

Task Management and Workflow

85

Vendor Capability Ratings

Average 87

Business Value Created

89

Ease of Implementation

88

Quality of Features

88

Ease of Data Integration

88

Ease of Customization

87

Usability and Intuitiveness

87

Breadth of Features

86

Availability and Quality of Training

86

Product Strategy and Rate of Improvement

85

Ease of IT Administration

85

Vendor Support

84

Box Reviews

Ori B.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Easy-to-use Tool

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Effectiveness in real-time files syncing.

What is your favorite aspect of this product?

Perfect in documents sharing while having collaboration.

What do you dislike most about this product?

No dislike.

What recommendations would you give to someone considering this product?

This will ensure effective document collaboration.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Arjun K.

  • Role: C-Level
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Next-level E-signatures Tool

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

I think Box stands out for specializing extensively on digital documents signing and being able to provide users with advanced and next-generation features and functionalities in the document signing spectrum.

What is your favorite aspect of this product?

I like its simplified design and the fact that the process of implementing it in all departments was fairly easy and straightforward. It has has given me the freedom to sign documents online from anywhere and the process of requesting clients and stakeholders to sign documents is very simple and I get real time notifications.

What do you dislike most about this product?

I haven't encountered anything negative to make me reconsider using Box. It has been a great experience throughout.

What recommendations would you give to someone considering this product?

For any documents e-signatures workflows, the number one of to get the job done more effectively is Box. After using for over 3 years, I confidently recommend it to any organisation seeking to Modern how they sign their documents.

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Inspires Innovation

Stephen J.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Strong feature set and great UI

Likeliness to Recommend

8 /10

What differentiates Box from other similar products?

Boxsync is one of the key differentiators, but also the ability to easily manage revision history

What is your favorite aspect of this product?

Ability to share files globally and easily grant and restrict access

What do you dislike most about this product?

Two users can update a file at the same time which can cause revisions issues when reuploading. Theres no way to check in and check out files as far as I'm aware

What recommendations would you give to someone considering this product?

Install Boxsync to maximise the effectiveness and ease of use

Pros

  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product

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