Bloomfire Customer Reviews 2024

What is Bloomfire?

Bloomfire’s cloud-based knowledge engagement software makes it easy to share, find, and collaborate on the information and insights that exist across your organization. The Bloomfire platform provides one centralized, searchable place for collective knowledge so that your teams can stay aligned, informed, and engaged. With robust search capabilities, Bloomfire helps you find what you need quickly so that you can do your best work, no matter where, when, or how you’re working.

Company Details

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Bloomfire Ratings

Real user data aggregated to summarize the product performance and customer experience.

91 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bloomfire?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Operations
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2022

Your every day tool

Likeliness to Recommend

10 /10

What differentiates Bloomfire from other similar products?

Bloomfire has very many usable features

What is your favorite aspect of this product?

My favorite aspect of this product is how it supports multiple files and this saves time when uploading files one does not require to convert files to any particular format

What do you dislike most about this product?

There is nothing I dislike about this product

What recommendations would you give to someone considering this product?

I recommend this product to professionals in fields requiring sending and receiving bulk emails as it will assist in uploading them

Pros

Reliable
Enables Productivity
Trustworthy
Efficient Service

Milisa J.

Role: Sales Marketing
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2022

Proficient Knowledge Base for Sales Team

Likeliness to Recommend

10 /10

What differentiates Bloomfire from other similar products?

The online presence of Bloomfire, where it offer information to stakeholders instantly is something that give the tool more marks..

What is your favorite aspect of this product?

Bloomfire is a pool knowledge that equips all the sales team with mechanism to consider when handling consumers. There is the growth management from the tool to bring more customers to consider the services offered by a firm.

What do you dislike most about this product?

Bloomfire is determined in sharing knowledge with various bodies, where customers are the primary members.

What recommendations would you give to someone considering this product?

Bloomfire brings a satisfactory assistance to all the sales team, abd people precisely communicate to bring more clarity on measures to use to bring a suitable work environment.

Pros

Helps Innovate
Enables Productivity
Trustworthy
Unique Features

Deana M.

Role: Information Technology
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2022

Update the competitive information of companies

Likeliness to Recommend

8 /10

What differentiates Bloomfire from other similar products?

Bloomfire is an operating system designed to visualize and obtain through Artificial Intelligence, hidden market, product and competition information within the web. From there it seeks to make decisions or proposals more studied and evaluated commercially to strengthen the company in the field of its business success in the market.

What is your favorite aspect of this product?

It employs constant and up-to-date monitoring of hidden information from other old and emerging competitors inside and outside the market, using that information to design competitive strategies to achieve the highest level of product positioning on the Web. Receive information about sales, product quality, fast or slow product positioning on the Web in real time. Provides insight into the world, your competition, and the company by updating and connecting the dots to help the organization win more business. Enables the collection, selection and distribution of competitive information that teams actually use.

What do you dislike most about this product?

What I don't like about this system is that by sharing information without prior processing, internal and external data is lost that could be used by the sales team and partners immediately.

What recommendations would you give to someone considering this product?

By installing this system in companies, they get help from information gathered and culled by Artificial Intelligence and hard-to-find Competitive Intelligence, relating and combining it with what is present on the web, with their competition and with the best their employees know in a single data warehouse. This platform is used to study the inclusion of emerging companies on the Web in a secure and reliable way.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

How We Deliver

Bloomfire

What is Bloomfire?

Company Details

Need Assistance?

Bloomfire Ratings

91 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love Bloomfire?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Rich Text Editor Allows users to create and share information using text and other formats such as charts, images, audio, and video, with easy formatting options.

Reporting and Analytics Detailed analytics and dashboards on content usage and performance, including how information is accessed and by whom, search query performance, etc.

Cataloging Ability to organize documents and data based on similar tags, keywords and groupings.

Multiple File Type Support Write or translate articles to multiple languages and allow users to search in multiple languages to support global customers.

AI Capabilities Artificial intelligence to enhance knowledge management such as automatically tagging content, recognizing duplicate content, and suggesting relevant content.

Multi-Language Support Write or translate articles to multiple languages and allow users to search in multiple languages to support global customers.

Configurable Knowledge Repository The solution provides the ability to create, manage, disseminate and archive knowledge articles in a structured format.

API Integration API integrations with enterprise apps e.g. collaboration/communication tools, CRM, ECM, and existing knowledge sources allow access to content in multiple ways.

Social Features Social features allow knowledge users to like, rate, comment, or tag knowledge content.

Workflow and Approval Management Ability to model, build, and execute automatic workflows for the purpose of managing content-centric processes.

Bulk Actions Allows users to import and export multiple articles at a time, make updates and changes to multiple categories, properties, or articles simultaneously.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Bloomfire Reviews

Nancy R.

Your every day tool

Likeliness to Recommend

Pros

Milisa J.

Proficient Knowledge Base for Sales Team

Likeliness to Recommend

Pros

Deana M.

Update the competitive information of companies

Likeliness to Recommend

Pros

Title

Feature Ratings

Rich Text Editor

Reporting and Analytics

Cataloging

Multiple File Type Support

AI Capabilities

Multi-Language Support

Configurable Knowledge Repository

API Integration

Social Features

Workflow and Approval Management

Bulk Actions

Vendor Capability Ratings

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Ease of Implementation

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Availability and Quality of Training

Vendor Support

Ease of Customization