Barracuda Email Security Gateway
What is Barracuda Email Security Gateway?
The Barracuda Email Security Gateway is an email security gateway that manages and filters all inbound and outbound email traffic to protect organizations from email-borne threats and data leaks. As a complete email management solution, the Barracuda Email Security Gateway lets organizations encrypt messages and leverage the cloud to spool email if mail servers become unavailable..
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
92 Plan to Renew
1
Since last award
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Barracuda Email Security Gateway?
Pros
- Reliable
- Efficient Service
- Security Protects
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Retention and Archiving
URL and Malware Detection
Data Loss Prevention
Anti Malware Signature Detection
Anti Phishing and Spear Phishing
Anti Malware Behavioral Detection
Reporting Components
Encryption and Decryption
Hosted Email Support
End User Spam Visibility and Controls
Anti Spam and Bulk Email Detection
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Ease of IT Administration
Quality of Features
Availability and Quality of Training
Business Value Created
Ease of Customization
Breadth of Features
Usability and Intuitiveness
Vendor Support
Product Strategy and Rate of Improvement
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Barracuda Email Security Gateway Reviews
Jake E.
- Role: Information Technology
- Industry: Construction
- Involvement: IT Leader or Manager
Submitted Jan 2020
Setup bites but it is smooth sailing after that
Likeliness to Recommend
What differentiates Barracuda Email Security Gateway from other similar products?
Their customer service is the best in class
What is your favorite aspect of this product?
Customer service
What do you dislike most about this product?
I dont like how long it took to implement lots of problems
What recommendations would you give to someone considering this product?
It's great once you get it working
Pros
- Continually Improving Product
- Effective Service
- Inspires Innovation
- Client Friendly Policies
Garima S.
- Role: Operations
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2020
Fantastic product
Likeliness to Recommend
What differentiates Barracuda Email Security Gateway from other similar products?
Reliability and sustainable
What is your favorite aspect of this product?
Secured and save time
What do you dislike most about this product?
Not Scalable
What recommendations would you give to someone considering this product?
Can be used for better security
Pros
- Reliable
- Helps Innovate
- Unique Features
- Inspires Innovation
Cons
- Less Friendly Negotiation
- Slower Product Innovation
- Less Performance Enhancing
Marschell R.
- Role: Information Technology
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2020
Easy to use. Decent performance.
Likeliness to Recommend
What differentiates Barracuda Email Security Gateway from other similar products?
Ease of integration and customization.
What is your favorite aspect of this product?
That it performs in the background with minimum overhead.
What do you dislike most about this product?
Have has it prematurely trigger emails as SPAM when they were not. However, it is "better safe than sorry". It is easy to adjust the offending flags.
What recommendations would you give to someone considering this product?
Always take a full look at the product including professional reviews. It works great for our infostructure and has help us to avoid a lot of security issues with SPAM and phishing tricks to our staff. However, this review or opinion is based solely on our setup. We are satisfied with Barracuda.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
