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Barracuda Email Security Gateway Logo Award Winner Product Badge
Barracuda Email Security Gateway Logo Award Winner Product Badge
Barracuda Networks

Barracuda Email Security Gateway

Composite Score
7.5 /10
CX Score
7.7 /10
Category
Barracuda Email Security Gateway
7.5 /10

What is Barracuda Email Security Gateway?

The Barracuda Email Security Gateway is an email security gateway that manages and filters all inbound and outbound email traffic to protect organizations from email-borne threats and data leaks. As a complete email management solution, the Barracuda Email Security Gateway lets organizations encrypt messages and leverage the cloud to spool email if mail servers become unavailable..

Company Details


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Awards & Recognition

Barracuda Email Security Gateway won the following awards in the Secure Email Gateway - Enterprise category

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Barracuda Email Security Gateway Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Barracuda Email Security Gateway.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

92 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Barracuda Email Security Gateway?

7% Negative
3% Neutral
90% Positive

Pros

  • Reliable
  • Efficient Service
  • Security Protects
  • Helps Innovate

Feature Ratings

Average 80

Email Retention and Archiving

82

URL and Malware Detection

82

Data Loss Prevention

81

Anti Malware Signature Detection

81

Anti Phishing and Spear Phishing

81

Anti Malware Behavioral Detection

81

Reporting Components

80

Encryption and Decryption

78

Hosted Email Support

78

End User Spam Visibility and Controls

78

Anti Spam and Bulk Email Detection

77

Vendor Capability Ratings

Average 78

Ease of Data Integration

81

Ease of Implementation

80

Ease of IT Administration

80

Quality of Features

79

Availability and Quality of Training

78

Business Value Created

78

Ease of Customization

77

Breadth of Features

76

Usability and Intuitiveness

76

Vendor Support

75

Product Strategy and Rate of Improvement

74

Barracuda Email Security Gateway Reviews

Grace W.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Easy To Use and Very Secure

Likeliness to Recommend

9 /10

What differentiates Barracuda Email Security Gateway from other similar products?

Barracuda Email Security Gateway is special in that it never lets any threat past our email gateway. It is very effective in this.

What is your favorite aspect of this product?

First, I appreciate that this software is very affordable There are great security features that keeps our email gateway secure

What do you dislike most about this product?

No regrets with Barracuda Email Security Gateway as it has not disappointed in any way

What recommendations would you give to someone considering this product?

If you need a bullet proof email security, I recommend Barracuda Email Security Gateway. It is affordable and works as it should thereby giving yo peace of mind.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Rob E. M.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2020

A product that does the job.

Likeliness to Recommend

8 /10

What differentiates Barracuda Email Security Gateway from other similar products?

Barracuda has great customer support.

What is your favorite aspect of this product?

The interface is easy to use and intuitive.

What do you dislike most about this product?

There are too many outages from being able to log in to the dashboard.

What recommendations would you give to someone considering this product?

We have been using this product for a couple of years, so I can say that it works well. I have not stayed on top of researching the competitors, so more than anything I would suggest doing your homework.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Caring

Kevin S.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2020

Wonderful Product That Does a Great Job

Likeliness to Recommend

10 /10

What differentiates Barracuda Email Security Gateway from other similar products?

I don't know that anything actually differentiates it, but it does a wonderful job of filtering out spam, malware, etc. Love the product.

What is your favorite aspect of this product?

The amount of spam that it has caught.

What do you dislike most about this product?

Not an issue recently, but we used it as a gateway before it made it to Gmail and occasionally a large set of email would get queued up in it.

What recommendations would you give to someone considering this product?

Look at it and if you think it meets your requirements, go for it.

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Efficient Service

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