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Barracuda Networks

Barracuda Email Security Gateway

Composite Score

7.5 /10

CX Score

7.7 /10

51 Reviews Write a Review

What is Barracuda Email Security Gateway?

The Barracuda Email Security Gateway is an email security gateway that manages and filters all inbound and outbound email traffic to protect organizations from email-borne threats and data leaks. As a complete email management solution, the Barracuda Email Security Gateway lets organizations encrypt messages and leverage the cloud to spool email if mail servers become unavailable..

Company Details

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Awards & Recognition

Barracuda Email Security Gateway won the following awards in the Secure Email Gateway - Enterprise category

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2023 Emotional Footprint Champion

2023

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

Barracuda Email Security Gateway Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Barracuda Email Security Gateway.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

92 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Barracuda Email Security Gateway?

7% Negative

3% Neutral

90% Positive

Pros

Reliable
Efficient Service
Security Protects
Helps Innovate

Feature Ratings

Average 80

Email Retention and Archiving

URL and Malware Detection

Data Loss Prevention

Anti Malware Signature Detection

Anti Phishing and Spear Phishing

Anti Malware Behavioral Detection

Reporting Components

Encryption and Decryption

Hosted Email Support

End User Spam Visibility and Controls

Anti Spam and Bulk Email Detection

Vendor Capability Ratings

Average 78

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Quality of Features

Availability and Quality of Training

Business Value Created

Ease of Customization

Breadth of Features

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Also Featured in...

Cloud Email Security

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View Barracuda Email Security Gateway in this category (opens in a new tab)

Barracuda Email Security Gateway Reviews

Stefan D.

Role: Information Technology
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2022

Good antispam and email gateway solution!

Likeliness to Recommend

9 /10

What differentiates Barracuda Email Security Gateway from other similar products?

Run fast, good dashboard of email log. Very efficient spam filter.

What is your favorite aspect of this product?

Efficient spam filter. sandbox.

What do you dislike most about this product?

The mode of quarantine management. Users roles.

What recommendations would you give to someone considering this product?

The email gateway from Barracuda is good, but if you need all features you need to buy at least the version - Barracuda Email Security Gateway - 600.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Stefan D.

Role: C-Level
Industry: Banking
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2022

Very good antispam solution!

Likeliness to Recommend

10 /10

What differentiates Barracuda Email Security Gateway from other similar products?

Good filtering rules, good antispam solution, ideal integration with exchange.

What is your favorite aspect of this product?

Antispam rules on user level.

What do you dislike most about this product?

Some issues with Active Directory integration.

What recommendations would you give to someone considering this product?

We recommend to select not the first type of license.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Zora W.

Role: Human Resources
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2021

Best Email Security Software For Business

Likeliness to Recommend

9 /10

What differentiates Barracuda Email Security Gateway from other similar products?

Well, Barracuda Email Security Gateway protects not only emails but also ensures there are no chances of data leaks by scanning all outbound and inbound email traffic.

What is your favorite aspect of this product?

I like that using Barracuda Email Security Gateway is straightforward and that it offers best protections. With Barracuda Email Security Gateway, we no longer worry about email threats and data loss/leak The software is cost effective.

What do you dislike most about this product?

Functionality wise, the software works well. However, it needs some improvements on the user interface.

What recommendations would you give to someone considering this product?

If you are considering Barracuda Email Security Gateway, you have nothing to worry about because it is one of the best. I have used it for over 3 years and it has proved to the best. Besides, it is affordable.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

Barracuda Email Security Gateway

What is Barracuda Email Security Gateway?

Company Details

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Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2021 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

Barracuda Email Security Gateway Ratings

84 Likeliness to Recommend

92 Plan to Renew

1 Since last award

82 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love Barracuda Email Security Gateway?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Email Retention and Archiving Inbound and outbound logging capabilities.

URL and Malware Detection Live detection and following of URL embedded links and execution of active content.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Anti Malware Signature Detection Comprehensive signature malware detection capabilities through threat intelligence sourcing.

Anti Phishing and Spear Phishing Heuristic detection techniques that recognize common characteristics of phishing attacks.

Anti Malware Behavioral Detection Active code detection and execution.

Reporting Components Lightweight controls and components that are easily embeddable and reusable. Integration with common apps such as Word, Excel, etc.

Encryption and Decryption Advanced capabilities to encode data and information with visibility and controls.

Hosted Email Support Integration and support capabilities with third-party hosted email providers.

End User Spam Visibility and Controls End-user email digest release capability and client integration for fine tuning.

Anti Spam and Bulk Email Detection Basic inbound blocking using multitude of triggers: IP address, content, header, and other reputation-based identifiers.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Cloud Email Security

Barracuda Email Security Gateway Reviews

Stefan D.

Good antispam and email gateway solution!

Likeliness to Recommend

Pros

Stefan D.

Very good antispam solution!

Likeliness to Recommend

Pros

Zora W.

Best Email Security Software For Business

Likeliness to Recommend

Pros

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Title

1
Since last award

1
Since last award

Feature Ratings

Email Retention and Archiving

URL and Malware Detection

Data Loss Prevention

Anti Malware Signature Detection

Anti Phishing and Spear Phishing

Anti Malware Behavioral Detection

Reporting Components

Encryption and Decryption

Hosted Email Support

End User Spam Visibility and Controls

Anti Spam and Bulk Email Detection

Vendor Capability Ratings

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Quality of Features

Availability and Quality of Training

Business Value Created

Ease of Customization

Breadth of Features

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement