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AWS Systems Manager Logo Award Winner Product Badge
AWS Systems Manager Logo Award Winner Product Badge
Amazon

AWS Systems Manager

Composite Score
8.9 /10
CX Score
9.2 /10
Category
AWS Systems Manager
8.9 /10

What is AWS Systems Manager?

AWS Systems Manager is a secure end-to-end management solution for hybrid cloud environments.

Company Details


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Awards & Recognition

AWS Systems Manager won the following awards in the Systems Management category

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AWS Systems Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AWS Systems Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AWS Systems Manager?

0% Negative
3% Neutral
97% Positive

Pros

  • Saves Time
  • Reliable
  • Performance Enhancing
  • Efficient Service

Feature Ratings

Average 86

Storage Monitoring

91

Cloud Monitoring

89

Capacity Management

88

Patching Automation

88

Centralized Dashboard

88

Network Configuration Management

87

Network Mapping

87

Server Performance Monitoring

87

Access Rights Management

87

Applications Monitoring

86

Event Correlation & Management

86

Vendor Capability Ratings

Average 86

Quality of Features

89

Breadth of Features

89

Ease of Data Integration

87

Ease of Customization

87

Usability and Intuitiveness

87

Ease of Implementation

86

Availability and Quality of Training

84

Business Value Created

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Vendor Support

82

AWS Systems Manager Reviews

Kesley G.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

So scalable easy to deploy platform.

Likeliness to Recommend

10 /10

What differentiates AWS Systems Manager from other similar products?

Since I am handling quite huge data involving manipulation, AWS System Manager has been a great solution for the data handling.

What is your favorite aspect of this product?

The platform is so scalable and an easy one to deploy. The platform really helps save lots of configuration queries leading to increased productivity.

What do you dislike most about this product?

Since this platform is a simple one to deploy and it features are quite simple to manipulate makes AWS best platform for me.

What recommendations would you give to someone considering this product?

AWS has really helped us take care of our database structure and moreso it maintenance. I highly recommend this platform.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

Nachiket P.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Most reliable cloud compute engine for corporate

Likeliness to Recommend

10 /10

What differentiates AWS Systems Manager from other similar products?

Amazon EC2 Systems Manager is easy to use, and the details of its user are well documented helping the users onboard with ease. Application programming interfaces (APIs) are accessible to all users and are available in many regions globally - more than any other cloud platform, which differentiates it from other similar products in the market.

What is your favorite aspect of this product?

The best thing about Amazon EC2 Systems Manager is that it flexibly scales the resources in the backend as per the requirements. The Product team wished to process multiple GB of datasets, and local computing, on 8 GB RAM, was proving difficult. While looking for a solution to this challenge, we came across Amazon EC2 and how we could leverage it to deploy the applications differently to different clients, depending on their compute requirements. Our clients now do not need to limit the usage of other tools on their Local system fearing the lack of memory available and freezing of their applications due to insufficient CPU and RAM available!

What do you dislike most about this product?

The actual pricing structure of Amazon EC2 is much more complex than what is mentioned in their pricing guide and dynamically varies with the extent to which the services are used. When we couple this with automated reports not being sent by Amazon Web Services when the EC2 is severely underutilized for long durations, the team ends up having a significant cost disadvantage. It would be helpful if the actual pricing is simplified so that the costs could be estimated accurately. If the team sends automated mail reports of the EC2 usage, we could negotiate with our clients for lesser compute capacity, eventually helping us reduce our costs.

What recommendations would you give to someone considering this product?

I would recommend every corporate IT user to use Amazon EC2 Systems Manager to monitor their applications and instances running in their AWS Cloud. Amazon EC2 Systems Manager would help you understand in depth what is happening within the AWS systems and help control the costs as per scale.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jul 2022

Reliable Web Services

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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