What is Amazon WorkSpaces?
Amazon WorkSpaces is a managed, secure cloud desktop service. Amazon WorkSpaces can provision either Windows or Linux desktops in just a few minutes and quickly scale to provide thousands of desktops to workers across the globe. Amazon WorkSpaces helps eliminate the complexity in managing hardware inventory, OS versions and patches, and Virtual Desktop Infrastructure (VDI), which helps simplify your desktop delivery strategy.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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85 Likeliness to Recommend
90 Plan to Renew
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon WorkSpaces?
Pros
- Continually Improving Product
- Inspires Innovation
- Caring
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Bulk Patching and Updates
Desktop Environment
Desktop Management
Outsourced Backend Administration
Per Unit Time Pricing
Secure Connectivity
Multi Tenant Architecture
Device Support
Vendor Capability Ratings
Ease of Implementation
Vendor Support
Usability and Intuitiveness
Breadth of Features
Quality of Features
Business Value Created
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Amazon WorkSpaces Reviews
Marianne P.
- Role: Information Technology
- Industry: Insurance
- Involvement: IT Leader or Manager
Submitted Jan 2020
Easy to use
Likeliness to Recommend
What differentiates Amazon WorkSpaces from other similar products?
Ease of use
What is your favorite aspect of this product?
Easy for business
What do you dislike most about this product?
Nothing at all
What recommendations would you give to someone considering this product?
Try it for your business
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Graham H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2020
This product is amazing!
Likeliness to Recommend
What differentiates Amazon WorkSpaces from other similar products?
Their innovations on coming up with the customer service platform.
What is your favorite aspect of this product?
The layout
What do you dislike most about this product?
There is nothing I can think of
What recommendations would you give to someone considering this product?
This is the product that will change your life for the best
Pros
- Effective Service
- Fair
- Helps Innovate
- Continually Improving Product
Cons
- Vendor's Interest First
- Under Delivered
- Less Transparent