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Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Adobe Connect
8.8 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

4% Negative
4% Neutral
92% Positive

Pros

  • Respectful
  • Fair
  • Caring
  • Acts with Integrity

Feature Ratings

Average 84

Audio Conferencing VoIP

85

Instant Messaging

85

Video Conferencing

85

Audio Conferencing Call in Bridge

84

File Transfer

84

Audio Controls

84

Facilitator Functions

84

Keyboard Mouse Control

83

Application Share

83

Virtual Whiteboard

82

Screen Share

82

Vendor Capability Ratings

Average 82

Quality of Features

84

Usability and Intuitiveness

84

Ease of Customization

83

Ease of Implementation

83

Ease of IT Administration

83

Business Value Created

83

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Ease of Data Integration

82

Availability and Quality of Training

82

Vendor Support

81

Adobe Connect Reviews

Taufik R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

For presentations and documentation of experiences

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

A favorable and distinctive virtue of this product in relation to others is that it does not require downloading so it is more comfortable, practical and reliable.

What is your favorite aspect of this product?

I like this software for the following reasons: • facilitates training and education activities in one place and in a synchronized way. • It allows to act with excellent reciprocal relationships, pleasant and elegant surroundings with the rest of the participants during the development and development of our presentations. • Useful and practical to record lectures, make lectures, opinions, advice and reports with the rest of the participants. • Facilitates information sharing using brochures, catalogs, and videos on customer specifications, and details. • Allows the option of conducting live surveys among participants.

What do you dislike most about this product?

Sometimes it bothers me when there are connection difficulties, even more so when there is a rush to start.

What recommendations would you give to someone considering this product?

I recommend this software, it makes it easy for organizations to create presentations, conferences and learning and training meetings on significant aspects of activities with work teams and clients from anywhere immediately.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Priyah M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Nov 2020

Perfect tool for easy coordination.

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

The ability to streamline various presentations.

What is your favorite aspect of this product?

Quality records, clear Audio and Videos.

What do you dislike most about this product?

No issue for me.

What recommendations would you give to someone considering this product?

Easy meeting platform which offers various possibility for the efficient remote meeting and document sharing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Magaly R.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2020

HIGH QUALITY COMMUNICATIONS SOLUTIONS.

Likeliness to Recommend

8 /10

What differentiates Adobe Connect from other similar products?

Adobe Connect sets itself apart by its video and audio quality, I love the quick training that allows me to quickly create and deploy online training, the ease of maximizing contacts with qualified clients through live presentations, scalable business web conferences.

What is your favorite aspect of this product?

My favorite aspect is that the Adobe Connect multi-device web video conferencing platform gives me a wide capacity of advantages for online collaboration and working collaboratively and productively with my work team, it has been a great help for me to save my time and money on travel without having to walk from one place to another, it is enough to connect from anywhere and from any device creating videoconferences sharing face-to-face screen, it is a particularly effective solution that adapts to my needs when training collaborators, It offers me the facility to summon teams from different areas of the company and increase our flow by impro

What do you dislike most about this product?

Adobe Connect is a platform that has offered me excellent connection services, developing clear meetings by sharing screen, with quality audio and video, adapting to my needs and offering me more than what I normally need to collaborate online, from the first moment So far it has worked very well for me with simple setups, and excellent communications without glitches or errors, I have nothing to dislike so far.

What recommendations would you give to someone considering this product?

I recommend ZOOM because it is a flexible, intuitive communications software that offers fabulous online collaboration solutions, creating meetings from anywhere and on any device, offers great tools and advantages to work in a much more productive way, produces a direct impact on the results of our projects, I recommend this program to anyone considering using it because it is excellent with a quality service without errors or inconveniences.

Pros

  • Caring
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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