This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-877-281-0480 (US/CAN) or
+1-703-544-9513 (International)
Adobe Connect Logo
Adobe Connect Logo
Adobe

Adobe Connect

Composite Score
8.7 /10
CX Score
8.9 /10
Category
Adobe Connect
8.7 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

94 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

5% Negative
4% Neutral
91% Positive

Pros

  • Respectful
  • Security Protects
  • Performance Enhancing
  • Appreciates Incumbent Status

Feature Ratings

Average 83

Video Conferencing

85

Instant Messaging

85

File Transfer

85

Audio Conferencing VoIP

84

Facilitator Functions

84

Application Share

83

Audio Controls

83

Screen Share

82

Keyboard Mouse Control

82

Audio Conferencing Call in Bridge

82

Virtual Whiteboard

81

Vendor Capability Ratings

Average 81

Quality of Features

83

Ease of Implementation

82

Usability and Intuitiveness

82

Ease of Customization

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Breadth of Features

81

Ease of IT Administration

80

Business Value Created

80

Ease of Data Integration

80

Vendor Support

79

Adobe Connect Reviews

Basit L.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Excellent choice for virtual conferences

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

The long term trust of being so good is the most important factor which makes Adobe different from other. A consumer or the user can only use the application easily when he/She had the trust on the software.

What is your favorite aspect of this product?

The best thing which I like about adobe is the user experience. I have always given a thought why cant be meeting room feels real but after adobe my thought become reality. First, it is so easy to use and install in any device. The integration of application is so cool that it makes team meetings energetic instead of boring one. The customer support is always there for you for any kind trouble or issue of they get raised.

What do you dislike most about this product?

This software has a higher price tag compared to some other online meeting solutions, making it less accessible for organizations with limited budgets.

What recommendations would you give to someone considering this product?

I am recommending this as it is very reliable tool for video conferencing and has amazing customizing features to enjoy.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Client Friendly Policies

Prachi K.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

For Webinars and Seminar I prefer Adobe Connect

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

Well Adobe believe in delivering quality so Yeah that is the only thing which makes it different

What is your favorite aspect of this product?

I love the way of design conference rooms they are looking very real during seminar

What do you dislike most about this product?

Low results when connected to a hotspot literally crashes

What recommendations would you give to someone considering this product?

For attending a better event in a good quality please choose Adobe connect

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mark W.

  • Role: Consultant
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2026

Great prout no longer unique

Likeliness to Recommend

8 /10

What differentiates Adobe Connect from other similar products?

Not very much really. Used to have unique capabilities but not any longer.

What is your favorite aspect of this product?

Familiarity... long history of products used over quite a few years.

What do you dislike most about this product?

Inflexible pricing and inability to understand the limited needs of our business.

What recommendations would you give to someone considering this product?

Look around first and evaluate what items functions you really need

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Performance Enhancing

Cons

  • Vendor Friendly Policies
  • Vendor's Interest First
  • Less Generous

Most Popular Adobe Connect Comparisons