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What is Adobe Connect?
Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adobe Connect?
Pros
- Respectful
- Fair
- Caring
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Instant Messaging
Video Conferencing
Audio Conferencing Call in Bridge
File Transfer
Audio Controls
Facilitator Functions
Keyboard Mouse Control
Application Share
Virtual Whiteboard
Screen Share
Vendor Capability Ratings
Quality of Features
Usability and Intuitiveness
Ease of Customization
Ease of Implementation
Ease of IT Administration
Business Value Created
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Adobe Connect Reviews
Leonardo B.
- Role: Sales Marketing
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Oct 2022
Good product
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
Good services
What is your favorite aspect of this product?
Video calls
What do you dislike most about this product?
Functionality
What recommendations would you give to someone considering this product?
Good services
Pros
- Performance Enhancing
- Helps Innovate
- Continually Improving Product
- Reliable
Eduardo E G.
- Role: Public Sector
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2022
The recording features are excellent
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
Participants can interact with a recorded session exactly like they would with a live one (with the obvious exception of interacting with others). You can add markers to the recording so that viewers can quickly navigate to the sections they are interested in without having to watch the entire thing. The recording can be offloaded if you'd like to host it somewhere else.
What is your favorite aspect of this product?
You can have any kind of meeting, from straightforward webinars with a single presenter to breakout groups with attendees spread across many rooms.
What do you dislike most about this product?
The one thing about Adobe Connect that I don't like is that you have to buy the telephony from a third party in order to get integrated telephony. Adobe does not offer this. The only drawback is that you must use a different app to control the telephony once you've finished setting everything up. In my opinion, this is Adobe Connect's lone shortcoming, but because the platform as a whole is so strong, I am ready to overlook it.
What recommendations would you give to someone considering this product?
The user interface is not always intuitive and can be hard to navigate. Once you get used to it, it's navigable. Learn first how to use efficient the interface, which has tools like notes, chat, pods, and more. Simplify your task as much as you can when trying to acquire precise information quickly.
Pros
- Performance Enhancing
- Unique Features
- Respectful
- Acts with Integrity
Cons
- Vendor's Interest First
Barbara H.
- Role: Sales Marketing
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Sep 2022
Excellent for online training use
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
Training was successfully moved to Adobe Connect classrooms, and despite the threat of COVID-19, company operations continued unabated. Possibility of editing a PDF file without installing any further software.
What is your favorite aspect of this product?
Being able to make some personal touches as the producer was a wonderful touch. There were a lot of ways to get people interested and keep the presenter in touch with what they were thinking.
What do you dislike most about this product?
This event will not be as adaptable to the guests. The requirement to use the program's audio output was also a major irritant. This platform was particularly challenging for our older, less tech-savvy speakers to utilize because it was so different from what they were accustomed to.
What recommendations would you give to someone considering this product?
Courses fit together nicely within broader curriculums, making it easy to convey to students what they should be working for. Rather than requiring staff members to divulge their personal email addresses, we opted for a straightforward username and password system.
Pros
- Efficient Service
- Includes Product Enhancements
- Helps Innovate
- Continually Improving Product
