This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-877-281-0480 (US/CAN) or
+1-519-936-2659 (International)
Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Adobe Connect
8.8 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

4% Negative
4% Neutral
92% Positive

Pros

  • Respectful
  • Fair
  • Caring
  • Acts with Integrity

Feature Ratings

Average 84

Audio Conferencing VoIP

85

Instant Messaging

85

Video Conferencing

85

Audio Conferencing Call in Bridge

84

File Transfer

84

Audio Controls

84

Facilitator Functions

84

Keyboard Mouse Control

83

Application Share

83

Virtual Whiteboard

82

Screen Share

82

Vendor Capability Ratings

Average 82

Quality of Features

84

Usability and Intuitiveness

84

Ease of Customization

83

Ease of Implementation

83

Ease of IT Administration

83

Business Value Created

83

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Ease of Data Integration

82

Availability and Quality of Training

82

Vendor Support

81

Adobe Connect Reviews

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2023

Great GUI as well as top notch Backend Support.

Likeliness to Recommend

7 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Hiroshi K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Adobe Connect has been the most complete.

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

I am really fascinated with the service and the benefits that I have at my fingertips with the support of Adobe Connect, the experience that I built with this program has been really good since this has been the video conferencing and web meeting program that has completely complied with our requirements to interact with a high number of users and company staff, there are many activities that we carry out through this means, from communicating directly with each of our clients to giving multiple seminars and training to certain departments of the company.

What is your favorite aspect of this product?

Thanks to the constant support we receive from this program, we have been able to carry out exceptional administration through the web. This program has provided us with the best interactive tools that are of great help to integrate each of the employees into the company's operations, as well as as well as Adobe Connect, it is our first and best tool that we have to build personalized seminars and training for a high number of users and future employees of the company thanks to the visual and audio quality that we can test the capabilities of the users. distance.

What do you dislike most about this product?

This is a program that takes up a lot of space in my system, that is, it is not only the software of this program that is reflected in storage but also the extra data left by each of the calls, everything is automatically saved in my system That is why I must configure the program's functions correctly so as not to fill my storage with data, as well as the weight and space of the program increases in size with each update.

What recommendations would you give to someone considering this product?

I have been testing this program for many years now and among many programs and applications that offer almost the same objectives as this program, Adobe Connect is positioned as one of the best thanks to the ease and quality of use in each of the projects that are carried out by this means such as web conferences and seminars in the cloud, there are many advantages that can be obtained from this program, which is why I do not hesitate to recommend it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ahmet Hüseyin D.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Best for Large Audiences

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

I think Adobe Connect is best when you broadcast something to whole company.

What is your favorite aspect of this product?

I know that conference quality will be managed throughout the whole meeting

What do you dislike most about this product?

I think sometimes creating a simple meeting might be so complicated

What recommendations would you give to someone considering this product?

This is one of the most secure meeting tools and I'd advise you to use it should you need it

Pros

  • Helps Innovate
  • Inspires Innovation
  • Includes Product Enhancements
  • Continually Improving Product

Most Popular Adobe Connect Comparisons