What is Adobe Connect?
Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
95 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adobe Connect?
Pros
- Respectful
- Caring
- Appreciates Incumbent Status
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Instant Messaging
File Transfer
Audio Conferencing VoIP
Facilitator Functions
Application Share
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Virtual Whiteboard
Screen Share
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Usability and Intuitiveness
Ease of Customization
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
Business Value Created
Ease of Data Integration
Ease of IT Administration
Vendor Support
Adobe Connect Reviews
Anne-Joy I.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Mar 2025
Anne-Joy's Adobe Review
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
For digital sign off Security in terms of not being able to modify documents
What is your favorite aspect of this product?
Ease of use and makes my digital sign offs easy
What do you dislike most about this product?
It can be very rigid, sometimes when one is in a hurry, it could just slow you down a bit
What recommendations would you give to someone considering this product?
It's a secure product and can be easy to use
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Mohit A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2025
Wonderful Web Conferencing Software
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
Highly customisable conferencing tool in this category. We are using for training sessions and webinar. Creating polls, quizzes and interactive sessions for better user experience.
What is your favorite aspect of this product?
Large no of participants can join without any issue. Easy to do white boarding and meetings recording. It ensures all security compliance,
What do you dislike most about this product?
Pricing is little bit high than the other solutions in the market. Otherwise it is fulfilling our needs.
What recommendations would you give to someone considering this product?
Definitely recommended this because it works very efficiently for large scale webinars.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Pawandip K.
- Role: Information Technology
- Industry: Insurance
- Involvement: IT Leader or Manager
Submitted Feb 2025
"Easy to use, but a bit pricey."
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
1️⃣ Customizable Meeting Rooms – Persistent layouts, modular Pods system, and tailored experiences. 2️⃣ Advanced Engagement Tools – Interactive whiteboards, customizable Breakout Rooms, and built-in polls/Q&A. 3️⃣ E-Learning Focus – SCORM compliance, virtual classrooms, and hands-on training features. 4️⃣ Enhanced Security – End-to-end encryption, role-based access, and compliance with strict security standards. 5️⃣ No Downloads Needed – Runs in a browser via HTML5, reducing technical barriers.
What is your favorite aspect of this product?
One of the best aspects of Adobe Connect is its highly customizable and persistent meeting rooms. Unlike other platforms, it allows users to create tailored layouts with interactive Pods, which remain saved for future sessions. This flexibility makes it perfect for training, webinars, and collaborative meetings, enhancing engagement and efficiency.
What do you dislike most about this product?
The biggest drawback of Adobe Connect is its outdated and complex user interface. Compared to modern platforms like Zoom or Microsoft Teams, it has a steeper learning curve and can feel unintuitive for new users. Additionally, high system requirements and occasional performance issues (especially for video and audio) can impact the overall user experience.
What recommendations would you give to someone considering this product?
1️⃣ Consider Your Use Case – Best for virtual training, webinars, and government use due to its customization and security. 2️⃣ Be Ready for a Learning Curve – The interface is powerful but not as intuitive as Zoom or Teams, so expect some training. 3️⃣ Optimize for Performance – Ensure strong internet and system requirements for smooth video and audio quality. 4️⃣ Leverage Customization – Take advantage of persistent rooms and Pods to create tailored, engaging experiences. 5️⃣ Test the Free Trial – Try it out first to see if it meets your needs before committing.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing