Knowledge Management Software

Vivantio is a leading enterprise B2B service management platform that combines service focused CSM, ITSM, and ESM into a single solution. Founded on the belief that great service is at the core of every organization, Vivantio’s purpose is to help its customers deliver the best possible service experience to their own customers.

With the power of AI, ensure every student gets the answers they need and deserve so no student is left behind.

Dokkio is a service that helps you work with all your cloud files, regardless of which service you stored them with. Not only can you browse and search through all your files in one place, you can also sort them into categories and tie them to meaningful business contexts like a particular Client or Project.

ComAround Knowledge is cloud-based and AI Knowledge Management Software specifically designed to optimize your support flow and create an excellent agent and customer experience by sharing consistent and personalized knowledge across channels.

HelpCrunch is an all-around communication platform for customer service and sales. It combines modern live chat, in-app messenger, auto messaging, ticketing, and email automation. Designed for SaaS and web services, e-commerce and online-to-offline businesses, HelpCrunch helps convert website visitors into customers, maximize sales, increase retention, and built loyal relationships.

Helpjuice’s easy-to-use and most powerful knowledge base software is designed from the ground up to help you scale your customer support, and, collaborate better with your team.

From acquiring new users to onboarding them, there’s plenty of time you spend on calls and emails. Create automated tours and in-app messages to help users interact with your product.

Go beyond FAQs and provide personalized, seamless, cross-channel customer service to drive more interactive and beneficial experiences. Knowledge is the cornerstone of exceptional customer service. Providing the right information in an efficient way increases customer satisfaction and loyalty.

Kapture is an enterprise-grade AI-powered omnichannel Customer Experience management platform with a deep focus on customer support. Kapture adapts to evolving customer expectations and transforms good customer experiences into great ones. Kapture’s teams and technology are built ground up with a core focus on “the customer”. With expertise in four key industry verticals: Retail (offline + e-commerce), BFSI, Travel, and Consumer durables (consumer goods and appliances), Kapture today is helping 1000+ businesses in 16 countries create wonderful customer experiences.

Knowbler is the world’s first ML solution empowering employees to create, review, and share knowledge, within their workflows. Powered by advanced ML algorithms, Generative AI, and Large Language Models (LLMs), Knowbler streamlines the process of knowledge creation and maintenance, empowering enterprises to provide superior self-service and support experiences.