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Field Service Management (FSM) Software

Field Service Management

What is Field Service Management Software?

Field Service Management (FSM) software enables companies to manage their in-field resources and enhance communication between in-office employees and offsite workers. Helps optimize field service operations which is primarily used by companies that deliver, repair or clean at a client's location.

Common Features

  • Dispatch Management
  • Billing and Invoice Management
  • Service Scheduling
  • Mobile App
  • Quotes and Estimates
  • Dashboards, Analytics and Reporting
  • Field Service Workflow Management
  • Field Service Knowledge Management
  • Application Integration
  • Online Booking
  • GPS Tracking
  • Field Sales Enablement

Top Field Service Management (FSM) Software

2025 Data Quadrant Awards

2024 Emotional Footprint Awards

At SoftwareReviews, we take pride in recognizing excellence. Each year, we present the Data Quadrant Awards to top-performing software products based solely on authentic user reviews, without any paid placements or analyst opinions. These awards highlight software products that excel in terms of features, vendor capabilities, and customer relationships, earning them the highest overall rankings.

At SoftwareReviews, we take pride in recognizing excellence. Each year, we present the Emotional Footprint Awards to top-performing software products based solely on authentic user reviews, without any paid placements or analyst opinions. These awards shine a spotlight on software vendors who excel in crafting and nurturing strong customer relationships.

Switch to Emotional Footprint
Products: 8
Next Award: Jun 2026

Top Field Service Management Software 2025

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

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Products below are ineligible for awards due to insufficient recent reviews

Skedulo

Skedulo

Composite Score
6.7 /10
CX Score
6.7 /10

Skedulo is the platform for intelligent mobile workforce management. The Skedulo platform helps enterprises intelligently manage, schedule, dispatch, and support deskless workers on the go, whether they are full-time, part-time, or contract employees. Skedulo offers enterprises and mid-market companies a mobile workforce management solution with robust integration capabilities.. With Skedulo, enterprises can unify their tech stacks and move trustworthy data across the organization with ease.

Scorecard

Pros

  • Helps Innovate
  • Includes Product Enhancements
  • Generous Negotitation
  • Continually Improving Product
JobNimbus

JobNimbus

Composite Score
6.7 /10
CX Score
6.5 /10

JobNimbus is an all-in-one hub for your business. With JobNimbus, you can track sales, jobs, and tasks from a single, simplified interface. Because JobNimbus is mobile, you can access your information wherever you are, get everyone on the same page, and grow your business. With a proven design and state-of-the-art technology, JobNimbus is built to be the simplest and fastest of its kind.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Cons

  • Under Delivered
  • Less Effective Service
HouseCall Pro

Housecall Pro

Composite Score
4.9 /10
CX Score
4.7 /10

Housecall Pro is a full-service tool that enables service professionals to run their entire business on their smartphone and complimentary web portal. The tool is offered at a competitive low cost and supports service professionals with all aspects of their workflow, including: job scheduling, customer database, invoicing and payment processing, technician dispatch, and much more. It is also fully integrated with access to the Housecall consumer booking app.

Pros

  • Client's Interest First
  • Generous Negotitation
  • Transparent
  • Includes Product Enhancements

Cons

  • Less Inspiring
  • Leverages Incumbent Status
  • Commodity Features

Insufficient Data
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IFS Field Service Management Software is a true end-to-end solution that improves business efficiency, ensuring fast response times and real-time reactivity. From managing works orders, parts and assets to contracts, warranty, invoicing and billing, IFS brings you a complete, connected field service management software - so that you can deliver exceptional service to every customer, every time.

Simpro

simPRO

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Streamline your entire business from initial customer contact to final invoicing and payment with simPRO’s all-in-one solution.

UpKeep

UpKeep

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Maintenance shouldn’t mean guesswork and paperwork. UpKeep makes it simple to see where everything stands, all in one place. That means less guesswork and more time to focus on what matters. UpKeep helps manage maintenance requests, assign work orders and keep track of your assets.

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Commusoft is an online software system designed for the field service industry with a keen focus on plumbers, heating engineers, renewable engineers, electricians, oil technicians, and builders. It is a web-based and mobile application for both small and large companies (200+ engineers). Commusoft provides companies with the tools to improve their business across 6 areas: Job Planning and Scheduling, Mobile Workforce Management, Customer Communication, Job Costing & Stock, Finances and Reporting.

ServiceMax

ServiceMax

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ServiceMax’s mission is to help customers keep the world running with asset-centric field service management software. ServiceMax’s mobile apps and cloud-based software provide a complete view of assets to field service teams. By optimizing field service operations, customers across all industries can better manage the complexities of service, support faster growth and run more profitable, outcome-centric businesses.

GoCanvas

GoCanvas

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GoCanvas is a mobile platform that makes it simple for any business to automate how work is done, replacing outdated processes and expensive paperwork. The GoCanvas App works on all smartphones and tablets, helping companies easily collect information across their organization, share it instantly with others and gain real-time insights on their business operations.

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This latest version of Alliance harnesses the experience and expertise of two service management industry leaders to bring our customers a field service software solution that will help them deliver a customer experience which drives improved growth, reputation and retention. Alliance covers the entire service lifecycle, providing one cohesive solution that enables your organization to share pertinent data with all employees and create transparency between departments. Alliance makes the cycle from sales to service delivery, invoicing and reporting totally seamless.