Pre-Conversation Reflection Tool

Author(s): Diana Samu-Visser, Claire Sears

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This tool encourages leaders to reflect in advance of a potentially challenging conversation with a team member about argumentative behaviors and problematic pushback. Leaders can use this tool to:

  • Reflect on aspects of the situation or conversation they wish to focus on.
  • Write down their thoughts for a deeper understanding of how they will approach the conversation.