Argumentative behaviors and problematic pushback impacts relationships, communication, trust, productivity, and team dynamics. However, it can be challenging for leaders to address these behaviors with team members. This research will help leaders:
- Reflect on how different contexts and circumstances shape observable behaviors.
- Use active listening and thoughtful questions to uncover motivations and the root causes of the behaviors.
- Effectively leverage feedback and dialogue to support and sustain long-term behavioral change.
Use this learning guide to equip leaders with the mindsets, strategies, and tools needed to manage argumentative behaviors and support behavioral change.