The purpose of the Crisis Post-Mortem Template is to record, in detail, the lessons learned from a change or crisis by exploring:

  • What went well
  • What went wrong
  • What improvements can be made based on those lessons

The objective of this template is to inform future actions by recording the important lessons that were learned during the change or crisis (e.g. obstacles, challenges, successes, and what could be done differently next time).

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