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Handbook: Lead Your Team With Customer FocusUse this handbook to support key concepts and activities in the Lead Your Team with Customer Focus training deck. |
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Training Deck: Lead Your Team With Customer FocusUse this training deck to facilitate first-time leader training on customer focus. |
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Strengthen Leaders’ Customer FocusThis training deck provides leaders with practical ways to connect their team’s work to customer impact and reinforce customer-focused behaviors. |
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AI in HR Primer & Use Cases CatalogUse this catalog to understand how to use AI effectively in HR, how to approach AI use cases strategically, and to explore potential use cases throughout the employee... |
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AI Transformation Brief – July 2025Explore McLean & Company’s July 2025 AI Transformation Brief, featuring AI copyright challenges, unique AI use cases, AI risk management, and strategic insights for HR... |
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L&D Strategy Presentation TemplateUse this tool to document key sections of the L&D strategy. |
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Effectively Assign Responsibilities in a Project Team Guide and ToolUse this guide and tool to select or create a framework for assigning team responsibilities and to document team roles. |
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Boost HR Credibility Through Project InsightsLeverage project retrospectives to gain feedback from key players, uncover lessons learned, and decide on recommended actions to drive improvement and better business... |
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Facilitate Effective Project Insights Meetings – InfographicThis infographic provides helpful tactics to facilitate effective project insights meetings to drive results and reinforce HR's credibility as a trusted, strategic partner. |
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Project Retrospective Questions – ToolUse this tool to strengthen your preparation for effective project retrospectives. This tool includes a comprehensive list of probing questions for lessons learned. |
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