Tools & Templates

Wellbeing Vendor Selection Guide

Use this guide to select a wellbeing vendor that meets the organization's wellbeing needs and challenges.

Tackle Challenging Conversations to Support Customer Satisfaction Infographic

This infographic provides emerging leaders with key takeaways and sample phrasing for addressing challenging customer service situations.

Business Acumen Day 2 Quiz

Use this quiz to assess the comprehension of core content from the second day of Business Acumen for HR Professionals training.

Ergonomic Workspaces Infographic

Moving to a work-from-home arrangement comes with many changes – including changing your physical workspace. Provide employees with tips to create a healthy and safe...

Learner Profile Template

Use this template to create learner profiles and ensure L&D offerings are aligned with their needs.

Build Trust as a Leader Handbook

This handbook will allow participants to take notes and complete activities during the Build Trust as a Leader training session.

TA Role Catalog

Use this catalog to view examples of TA jobs and become familiar with the activities that commonly fall under them.

Framing the Customer Journey Reflection Tool

Distribute this tool with emerging leaders to organize their reflection and analysis of the customer journey when thinking about the importance of their interaction with...

Diversity, Equity, and Inclusion Strategy Presentation Template

Use this template to develop a stakeholder presentation explaining the Diversity, Equity, and Inclusion strategy.

Success Profile: Chief Financial Officer

This success profile outlines many of the key factors that are required of a chief financial officer (CFO) to succeed in the role.
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