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Home
Membership
How We Deliver
- - Executive Services
  - HR Diagnostic Surveys
  - Guided Implementations
  - Workshops
  - Training Programs
  - HR Research
  - All Services
Browse Member Site
Careers

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Learning & Development - Tools & Templates

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Master Difficult Conversations Handbook Use this handbook to provide training participants with a takeaway guide for handling challenging conversations.
Role Plays: Master Difficult Conversations Use this guide to train managers to practice navigating difficult conversations as a part of the Master Difficult Conversations training deck.
Emotional Intelligence Handbook This workbook will allow participants to take notes and complete activities during Emotional Intelligence in Leadership training.
Emotional Intelligence Scenario Use this scenario to allow participants to practice using emotional intelligence techniques learned in the Emotional Intelligence in Leadership training session.
Emotional Intelligence Knowledge Check Use this knowledge check after training leaders on emotional intelligence to assess their understanding of the content.
Microlearning: Effective Virtual Meetings Learn what to do before, during, and after a virtual meeting to ensure it is an effective use of everyone’s time.
Negotiate With Empathy Handbook This handbook will allow participants to take notes and complete activities during the Negotiate With Empathy training.
Role Plays: Negotiate With Empathy Use these scenarios to practice negotiating through role playing.
Systems Thinking Handbook The participant handbook is a takeaway guide for training participants to reference during and after the Solve HR Problems Using Systems Thinking training session.
Email Scenario Handouts Use these scenarios as part of Foundational Communication Skills training to practice communication skills.