Develop a Holistic Digital HR Strategy

Increase efficiencies, effectiveness, and engagement with a living strategy that starts with the client experience.

Onsite Workshop

Current digital HR strategy has room for improvement:

  • Almost a quarter of HR Trends 2021 respondents are not taking any action to support digital transformation.
  • One in five HR teams were not involved in the selection and rollout of technology implemented in response to the pandemic, despite often facilitating its adoption and use.
  • HR technology application ranks low for effectiveness and satisfaction with stakeholders.

Digital transformation frees up resources to:

  • Create process efficiencies.
  • Spend less time on administrative and operational work.
  • Focus on strategic work instead.

Module 1: Define Digital HR Current State

The Purpose

  • Understand the current state of HR processes and technology.
  • Align project purpose with organizational goals.

Key Benefits Achieved

  • An understanding of the current state of the digital environment of the organization.

Activities: Outputs:
1.1 Review client questionnaire results and insights.
  • Digital HR scope
1.2 Review organizational and HR goals to align with digital HR strategy.
  • Digital HR purpose statement
1.3 Take an inventory of current HR processes and systems.
  • High-level HR process maps
1.4 Map the current state of HR technology systems.
  • HR technology systems map
1.5 Prioritize HR technology elements.

Module 2: Elicit Pain Points and Digital HR Needs

The Purpose

Elicit pain points and needs in the core HR and workforce management technology elements.

Key Benefits Achieved

Key pain points and digital needs to inform the strategy documented.

Activities: Outputs:
2.1 Elicit and capture pain points and digital needs from core HR technology elements.
  • Core HR pain points and digital needs
2.2 Elicit and capture pain points and digital needs from workforce management technology elements.
  • Workforce management pain points and digital needs

Module 3: Elicit Pain Points and Digital HR Needs (continued)

The Purpose

Elicit pain points and needs in the talent management and strategic HR technology elements.

Key Benefits Achieved

Key pain points and digital needs to inform the strategy documented.

Activities: Outputs:
3.1 Elicit and capture pain points and digital needs from talent management technology elements.
  • Talent management pain points and digital needs
3.2 Elicit and capture pain points and digital needs from strategic HR technology elements.
  • Strategic HR pain points and digital needs

Module 4: Identify Digital Opportunities and Initiatives

The Purpose

Identify digital opportunities and initiatives stemming from digital needs and pain points.

Key Benefits Achieved

Prioritized initiatives to include in the strategy listed.

Activities: Outputs:
4.1 Identify and categorize digital opportunities stemming from pain points and needs in each technology element.
  • Digital opportunities from each technology element identified and categorized.
4.2 Brainstorm digital HR initiatives to address opportunities.
4.3 Prioritize digital HR initiatives.
  • Prioritized list of initiatives to address digital opportunities.

Module 5: Create a Digital HR Strategy Roadmap

The Purpose

  • Create a digital HR strategy roadmap and plan high-level change management and communications.

Key Benefits Achieved

  • Roadmap of digital initiatives prioritized.
  • High-level change management planned.

Activities: Outputs:
5.1 Create a digital HR strategy roadmap to plan for prioritized digital HR initiatives.
  • Digital HR strategy roadmap
5.2 Create high-level change management plan.
  • High-level change management plan
5.3 Plan communications with impacted stakeholders and the organization.
  • High-level communications plan

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