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ZoomInfo Technologies Inc

Zoominfo OperationsOS

Composite Score

7.9 /10

CX Score

8.1 /10

30 Reviews Write a Review

What is Zoominfo OperationsOS?

RingLead offers a complete end-to-end suite of products to clean, protect and enhance company and contact information, leading to improved organizational efficiency, reliable business intelligence, and maximized ROI on CRM and marketing automation investments.

Company Details

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Awards & Recognition

Zoominfo OperationsOS won the following awards in the Data Quality category

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3 Top Rated Capabilities

4 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

4 Top Rated Capabilities

4 Top Rated Features

2023

2022 Data Quadrant Gold Medalist

2022

4 Top Rated Capabilities

5 Top Rated Features

2022

Zoominfo OperationsOS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoominfo OperationsOS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoominfo OperationsOS?

0% Negative

3% Neutral

97% Positive

Pros

Performance Enhancing
Enables Productivity
Saves Time
Respectful

Feature Ratings

Average 84

Usability

Data Source Connectivity

Data Matching

Data Cleansing

Record Deduplication

Record Management

Data Enrichment

Data Profiling

Geocoding

Data Monitoring and Administration

Data Integrity

Vendor Capability Ratings

Average 83

Business Value Created

Breadth of Features

Ease of Data Integration

Vendor Support

Availability and Quality of Training

Usability and Intuitiveness

Ease of Implementation

Quality of Features

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Zoominfo OperationsOS Reviews

Vinodh M.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2021

Best of the Breeds

Likeliness to Recommend

10 /10

What differentiates Zoominfo OperationsOS from other similar products?

How it integrates natively with CRM and how easy to access all the data in real time. The deduplication feature works the best among all other features which clearly differentiates them from other vendors.

What is your favorite aspect of this product?

super light weight and ability to add-on other tools that helps with the enrichment and routing.

What do you dislike most about this product?

Getting used to the UI takes some effort and would be nice if it is made easier

What recommendations would you give to someone considering this product?

This is a very good product for data analysis and cleansing. You have nice video tutorials for the product that you can make use of. Once you get the hang of it, you will enjoy working with the tool as it is very robust. The customer support is very accessible and they help you with the most part. Overall this is a tool worth investing.

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Greg B.

Role: Sales Marketing
Industry: Entertainment
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2021

Worth it if data quality is important to you.

Likeliness to Recommend

9 /10

What differentiates Zoominfo OperationsOS from other similar products?

They're a trusted brand in the space and hence they offer reliable business solutions.

What is your favorite aspect of this product?

The ability to customise the deduplication rules.

What do you dislike most about this product?

It's been a while since using it, but the UI was the poorest aspect of the tool.

What recommendations would you give to someone considering this product?

Make sure you have at least two people dedicated to learn and manage the use of the tool, and ensure your processes are documented. This is one of those tools that if the knowhow disappears, it can be tricky for an organisation to pick up where the last person left off.

Pros

Respectful
Helps Innovate
Continually Improving Product
Reliable

Eric K.

Role: Sales Marketing
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2021

RingLead is Leader in Data Cleansing in Salesforce

Likeliness to Recommend

9 /10

What differentiates Zoominfo OperationsOS from other similar products?

Breadth of capabilities and technical support.

What is your favorite aspect of this product?

data hygiene tools

What do you dislike most about this product?

Can be clumsy sometimes, not intuitive.

What recommendations would you give to someone considering this product?

It is a good tool that will help you manage data hygiene concerns.

Pros

Respectful
Helps Innovate
Reliable
Performance Enhancing

How We Deliver

Zoominfo OperationsOS

What is Zoominfo OperationsOS?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Data Quadrant Gold Medalist

Zoominfo OperationsOS Ratings

90 Likeliness to Recommend

96 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Zoominfo OperationsOS?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Usability Includes business-oriented interface made available to business and technical users in a manner relevant to their role.

Data Source Connectivity Includes abiity to connect to a wide selection of data source types and systems.

Data Matching Includes fuzzy matching, data comparison, and data merging.

Data Cleansing Includes data auditing, workflow specification, post-processing, and controlling. such as address standardization and the correction of known invalid values.

Record Deduplication Identity resolution is the process of linking various records and is the main engine for record deduplication, which can enable some aspects of data cleansing.

Record Management Includes ability for Data stewards to monitoring data quality, taking action to determine the root cause of flagged issues and recommending remediation actions.

Data Enrichment Includes the enhancement of the value of internally held data by appending related attributes from external sources .

Data Profiling Includes statistical analysis of data values to evaluate the frequency, distribution and completeness of data.

Geocoding Includes geo-referencing, address validation and verification, data mapping, and data append.

Data Monitoring and Administration Includes ability to continuously monitored data quality rules, as well as generate alerts to notify data stewards when they need to address an issue.

Data Integrity Includes data accuracy, data maintenance, and data verification and validation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Zoominfo OperationsOS Reviews

Vinodh M.

Best of the Breeds

Likeliness to Recommend

Pros

Greg B.

Worth it if data quality is important to you.

Likeliness to Recommend

Pros

Eric K.

RingLead is Leader in Data Cleansing in Salesforce

Likeliness to Recommend

Pros

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Title

Feature Ratings

Usability

Data Source Connectivity

Data Matching

Data Cleansing

Record Deduplication

Record Management

Data Enrichment

Data Profiling

Geocoding

Data Monitoring and Administration

Data Integrity

Vendor Capability Ratings

Business Value Created

Breadth of Features

Ease of Data Integration

Vendor Support

Availability and Quality of Training

Usability and Intuitiveness

Ease of Implementation

Quality of Features

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement