What is Zoom Workplace?
Make meaningful connections with a unified solution for meetings, team chat, whiteboard, phone, and more.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
1
Since last award
94 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Web & Desktop Conferencing
Communications
Audio Transcription
Call Management
Presence IM
Continuous UCC
Secure Access
Third-Party Integration
Session Border Controller
Centralized Management Portal
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Ease of Data Integration
Vendor Support
Breadth of Features
Zoom Workplace Reviews
Jessica V.
- Role: Industry Specific Role
- Industry: Retail
- Involvement: End User of Application
Submitted Mar 2022
First-class solution of your virtual meeting
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom phone is designed to give you first-class service and the advanced features necessary according to the dynamic needs of the company. It awarded the great service of expertise to its user and solve the customer queries and provide assistance if the user faces any kind of problem to use this software
What is your favorite aspect of this product?
Zoom phone is the best option to use at times of urgency. Zoom phones have not imposed any kind of restriction and defined any kind of number limitation to its user. Your stable connection to the internet allows you to share your data with your attendee and you can even record your meeting if you find out the internet instability
What do you dislike most about this product?
The user complaint about the storage capacity of the zoom phone. Zoom phones use a large amount of data to store for better performance. We work on it to make it more productive by using minimum space of phone storage.
What recommendations would you give to someone considering this product?
If you are searching for software that gives you quality at a low cost and gives you access to all the latest versions of the experience, then zoom phone is the best choice for you. you can communicate with your employee more effectively without the fear of cost and share the necessary information at any time anywhere.
Pros
- Helps Innovate
- Performance Enhancing
- Unique Features
- Inspires Innovation
Kathryn T.
- Role: Industry Specific Role
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2022
Zoom Phone-Top cloud Meeting Software
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
This is the popular meeting platform that, has perfectly accomplished its years of success through the multiple featured services. So, this software enables high-quality video conferencing with features like chatting within the meeting, screen sharing, and more.
What is your favorite aspect of this product?
Zoom Phone is one of the best public switch network software that enables inbound and outbound calling with the help of a public switched telephone network. It is the best platform to conduct business and educational meetings. Even in the free version, the call quality of this app is excellent without any buffering.
What do you dislike most about this product?
Zoom Phone sometimes lags on the system and it consumes huge battery power. So, it is not portable and your connection can disrupt the locomotion. Additionally, at times, the features are hard to understand for most of the users.
What recommendations would you give to someone considering this product?
No doubt! Zoom phone is offering cost-effective solutions and connecting multiple organizations at one platform. This is proved to be the perfect learning platform that enables data sharing, video meetings, professional conferences, and whatnot. Thus, it is suggested to use this free version and enjoy the unlimited perks.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features
Akina E.
- Role: Sales Marketing
- Industry: Electronics
- Involvement: End User of Application
Submitted Mar 2022
A Leading Video Conferencing Tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
This platform ensures clear audio calls due to this many users nowadays use Zoom Phone. The quality of video conferencing is better than other platforms. The call recording feature provides ease to the users. The invitation feature and the easy switching between audio and video calls is very simple and it attracts the users.
What is your favorite aspect of this product?
It is a user-friendly application. The interface is simple and easy to learn and understand. The connectivity is excellent and it is quiet helpful for the users. People on different jobs use this application for different purposes. People rely on it for their works and meetings as well.
What do you dislike most about this product?
This platform does not offer a free trial as it does not encourage the user to become familiar with the application. The multitasking could be difficult at zoom phone. It gets stuck at times while doing more than one tasks.
What recommendations would you give to someone considering this product?
This platform allows users to share screen to anyone of MS word, Excel and PowerPoint when needed. This is a great feature because during the phone call or video call other platforms do not allow this feature.
Pros
- Reliable
- Effective Service
- Respectful
- Altruistic