What is Zoho Survey?
Zoho Survey is an online survey tool used to create surveys and research questionnaires. We have everything you need to create surveys easily, gather opinions, analyze data, and make smarter decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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90 Likeliness to Recommend
100 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Survey?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Questionnaire Design/Survey Builder
Templates & Question Library
Branching and Logic
Collaboration
Data Analysis and Visualization
Role and User Management
Multi-Channel Distribution
APIs and Integration
Customizable Branding
Multi-Media Support
Mobile Support
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Customization
Breadth of Features
Quality of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Availability and Quality of Training
Zoho Survey Screenshots
Zoho Survey Videos
Zoho Survey Quick Overview
This video will show you a quick glimpse of what Zoho Survey has to offer in order to ensure you create the best questionnaires and collect relevant responses.
Zoho Survey - Home
Creating Your Survey
Launching Your Survey
Zoho Survey Reviews
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Nov 2023
Fantastic product.
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Hannah L.
- Role: Human Resources
- Industry: Finance
- Involvement: End User of Application
Submitted Nov 2023
Your Feedback Toolbox Made Easy
Likeliness to Recommend
What differentiates Zoho Survey from other similar products?
It offers a robust set of features, from custom survey creation to in-depth analytics, while remaining accessible to businesses of all sizes. We've appreciated the ability to create visually appealing surveys without the need for extensive design skills
What is your favorite aspect of this product?
The feature I love most about Zoho Survey is its seamless integration with other Zoho products, such as Zoho CRM. This has allowed us to collect valuable customer feedback and insights that directly impact our business strategies
What do you dislike most about this product?
While it's suitable for many surveys, more complex survey designs may require additional customization
What recommendations would you give to someone considering this product?
For those seeking an affordable and easy-to-use survey tool, Zoho Survey is a fantastic choice. I'd recommend taking advantage of its integration capabilities with other Zoho apps
Pros
- Efficient Service
- Caring
- Altruistic
- Transparent
Somesh C.
- Role: Operations
- Industry: Healthcare
- Involvement: End User of Application
Submitted Oct 2023
Surveying the Future with Zoho
Likeliness to Recommend
What differentiates Zoho Survey from other similar products?
Zoho Survey is accessible to all staff levels. Its integration with Zoho CRM is a major differentiator for healthcare operations as it allows us to centralize patient feedback and track it through the entire patient journey
What is your favorite aspect of this product?
The customization options for branding and question types are vast. I also like that Even non-technical team members can quickly create surveys.
What do you dislike most about this product?
Advanced survey logic features are limited on lower-tier plans
What recommendations would you give to someone considering this product?
I thing Zoho survey is totally worth it if you give it a shot
Pros
- Performance Enhancing
- Enables Productivity
- Caring
- Saves Time