
What is Zoho Cliq?
Zoho Cliq is a business communication software that helps simplify and streamline your communication with organized conversations and information that's easy to find. Cliq is designed to enable a hybrid work style, where you can log in to work through any device from anywhere. This helps improve your team's overall productivity and, in turn, impacts the performance of your business postively.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
Down
1
Since last award
99 Plan to Renew
87 Satisfaction of Cost Relative to Value
Down
2
Since last award
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 95%
- Conflict Resolution:
- 96%
- Strategy & Innovation:
- 92%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Cliq?
Pros
- Fair
- Trustworthy
- Inspires Innovation
- Altruistic
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Integration With Productivity Tools
Notifications
Search
File Sharing Collaboration
Granular Access Management
Document Collaboration
Cross Platform Support
Vendor Capability Ratings
Quality of Features
Ease of IT Administration
Ease of Implementation
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Vendor Support
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Zoho Cliq Reviews

Gabor Aviana G.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Mar 2022
An addition without regrets
Likeliness to Recommend
What differentiates Zoho Cliq from other similar products?
Communication among co-workers can be a bit tricky when you need to leave your desk and go to another department. If you are working online it makes it harder, I work in a company where communication with others is the key and currently we are all working from home, thanks to the pandemic! We are already using other Zoho applications and this one is an addition, a great one I must say! It helps communicate and chat with other members way more easily and get the job done in no time
What is your favorite aspect of this product?
The best thing is that it is easy to integrate with other Zoho applications that we were already using. I must say that it works well on laptops and desktops better than mobile phones. My favorite is their bot integration which helps with work greatly. You can do customization in it and respond to workers in real time.
What do you dislike most about this product?
The same app works not as well on phones as it does on laptops or desktops. I have no idea why this issue happens to every other person but it is legitimate and needs some work done on it. I personally like it and enjoy using it.
What recommendations would you give to someone considering this product?
If you or your company is a Zoho CRM user overall, it’s a good choice. If not, then it will be a hassle for you because you will not have many apps and platforms to integrate it with. However, if I talk about the user experience it’s a good addition to enhance the overall communication with colleagues.
Pros
- Efficient Service
- Effective Service
- Respectful
- Reliable
Hasnain B.
- Role: Operations
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2022
Reasonable product for start ups,
Likeliness to Recommend
What differentiates Zoho Cliq from other similar products?
It allow to integration with Zoho Projects
What is your favorite aspect of this product?
Integration with zoho projects
What do you dislike most about this product?
Different window pop up for every interaction
What recommendations would you give to someone considering this product?
It's a reasonable product, good part os that they are improving it. Support is slow
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Performance Enhancing

Sofia C.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
Perfect CRM app at a lower cost
Likeliness to Recommend
What differentiates Zoho Cliq from other similar products?
Employing Zoho Cliq, we can simply do videoconferencing, show our displays, making notes on our assignments, and provide a direct channel to contact with peers. The major benefit I've noticed was that it was a fully complete web chat tool with all of the functionality we want, which streamlines our business.
What is your favorite aspect of this product?
It integrates it all in one place, including contacts, networks, records, schedules, and tasks, and it provides live stream uploads and distant company management. Our conversations are all smooth and have good video resolution, and we can share our computer screens with colleagues to enhance our duties easier.
What do you dislike most about this product?
So far, Zoho Cliq has satisfied most of its users' needs and built the software. There is presently only one tiny drawback: uploading large documents using Zoho Cliq takes a very long time.
What recommendations would you give to someone considering this product?
If you are looking for a fully complete live chat system package that can organize all of our duties such as online video meeting, desktop sharing, operations, channel development, and etc, Zoho Cliq is far superior than other products in the industry. I definitely advise everyone to try Zoho Cliq.
Pros
- Caring
- Respectful
- Fair
- Altruistic