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Zoho

Zoho Cliq

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Zoho Cliq
8.9 /10

What is Zoho Cliq?

Zoho Cliq is a business communication software that helps simplify and streamline your communication with organized conversations and information that's easy to find. Cliq is designed to enable a hybrid work style, where you can log in to work through any device from anywhere. This helps improve your team's overall productivity and, in turn, impacts the performance of your business postively.

Company Details


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Awards & Recognition

Zoho Cliq won the following awards in the Business Instant Messaging - Enterprise category

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Zoho Cliq Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Cliq.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

99 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Cliq?

0% Negative
4% Neutral
96% Positive

Pros

  • Fair
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 85

Instant Messaging

89

Notifications

85

File Sharing Collaboration

85

Integration With Productivity Tools

84

Document Collaboration

84

Search

84

Granular Access Management

84

Cross Platform Support

80

Vendor Capability Ratings

Average 83

Quality of Features

86

Ease of IT Administration

85

Ease of Implementation

85

Breadth of Features

84

Business Value Created

84

Product Strategy and Rate of Improvement

84

Ease of Customization

83

Usability and Intuitiveness

83

Ease of Data Integration

82

Availability and Quality of Training

80

Vendor Support

80

Zoho Cliq Reviews

Isabelle C.

  • Role: C-Level
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

The Power Of Meaningful, Organized Conversations

Likeliness to Recommend

10 /10

What differentiates Zoho Cliq from other similar products?

While we used various kinds of CRM in the past at the company to organized team interactions and build the company, our main constraint was that this kind of technology was expensive, and we were charged for the number of contacts/customer profile we had within our databases. Zoho Cliq enabled us not only to search for conversations and identify meaningful pattern but what makes it more unique is the ridiculously amazing low price at which we could have access to this tools.

What is your favorite aspect of this product?

I love the calendar schedules, but what I love above anything else, is the remote "see-your-team" feature. This really changed our company to a 2.0 version and turned us into a digital workplace.

What do you dislike most about this product?

The storage of 100 GB. While this is actually a big number, it needs to be more, especially if you are an organization whose main focuses are file sharing and data gathering.

What recommendations would you give to someone considering this product?

Whether you are looking to use this tools to improve internal operations processes or alternatively to provide better customer support, look no further. Zoho Cliq is the perfect solutions on the market at this very moment.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sofia C.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Perfect CRM app at a lower cost

Likeliness to Recommend

8 /10

What differentiates Zoho Cliq from other similar products?

Employing Zoho Cliq, we can simply do videoconferencing, show our displays, making notes on our assignments, and provide a direct channel to contact with peers. The major benefit I've noticed was that it was a fully complete web chat tool with all of the functionality we want, which streamlines our business.

What is your favorite aspect of this product?

It integrates it all in one place, including contacts, networks, records, schedules, and tasks, and it provides live stream uploads and distant company management. Our conversations are all smooth and have good video resolution, and we can share our computer screens with colleagues to enhance our duties easier.

What do you dislike most about this product?

So far, Zoho Cliq has satisfied most of its users' needs and built the software. There is presently only one tiny drawback: uploading large documents using Zoho Cliq takes a very long time.

What recommendations would you give to someone considering this product?

If you are looking for a fully complete live chat system package that can organize all of our duties such as online video meeting, desktop sharing, operations, channel development, and etc, Zoho Cliq is far superior than other products in the industry. I definitely advise everyone to try Zoho Cliq.

Pros

  • Caring
  • Respectful
  • Fair
  • Altruistic

James C.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Although Zoho Cliq is an incredible tool for CRM

Likeliness to Recommend

8 /10

What differentiates Zoho Cliq from other similar products?

Live stream feeds, remote business control, and it organizes everything in one spot, such as contacts, platforms, histories, schedule, and projects. All of our chats are seamless and have high video quality, and we could share our screens with our coworkers to make our jobs simpler.

What is your favorite aspect of this product?

We may easily perform videoconferencing, share our screens, take notes on our duties, and build a direct route to connect with coworkers using Zoho Cliq. The biggest advantage I've seen is that it's a fully featured online chat program that has all of those capabilities that we need and simplifies our job.

What do you dislike most about this product?

Up to this point, Zoho Cliq has met all of the demands of its users and created the program. There is now only one minor disadvantage: sending massive documents on Zoho Cliq needs a long time.

What recommendations would you give to someone considering this product?

Whether you are searching for a fully featured live chat software solutions that can coordinate the whole of our chores such as videoconferencing, screen sharing, tasks, channel creation, and so on, Zoho Cliq is considerably superior to other solutions on the marketplace. I strongly recommend everybody giving Zoho Cliq a go.

Pros

  • Continually Improving Product
  • Reliable
  • Respectful
  • Helps Innovate

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