
What is Zoho Cliq?
Zoho Cliq is a business communication software that helps simplify and streamline your communication with organized conversations and information that's easy to find. Cliq is designed to enable a hybrid work style, where you can log in to work through any device from anywhere. This helps improve your team's overall productivity and, in turn, impacts the performance of your business postively.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
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2
Since last award
98 Plan to Renew
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1
Since last award
88 Satisfaction of Cost Relative to Value
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1
Since last award
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 95%
- Conflict Resolution:
- 96%
- Strategy & Innovation:
- 92%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Cliq?
Pros
- Fair
- Trustworthy
- Transparent
- Altruistic
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Integration With Productivity Tools
Notifications
File Sharing Collaboration
Search
Granular Access Management
Document Collaboration
Cross Platform Support
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of IT Administration
Ease of Implementation
Product Strategy and Rate of Improvement
Breadth of Features
Usability and Intuitiveness
Ease of Customization
Ease of Data Integration
Availability and Quality of Training
Vendor Support
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Zoho Cliq Reviews
Divya G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2025
Extremely Fast Business Messenger, Zoho Cliq !
Likeliness to Recommend
What differentiates Zoho Cliq from other similar products?
The main thing that differentiates Zoho Cliq from other similar products is its security features like SSO, data encryption, and DLP are highlighted in the pricing pages. Cliq seems strong there, especially for regulated industries. Followed by The comparison with Microsoft Teams is brief, but Teams is part of the Microsoft ecosystem, while Cliq is part of Zoho's. Teams might be better for Office 365 users, but Cliq is more affordable. Along with it, Zoho Cliq stands out in the crowded team collaboration market through a combination of affordability, ecosystem integration, and unique productivity-focused features.
What is your favorite aspect of this product?
My favorite aspect of Using Zoho CLiq is its Deep Integration with Zoho Ecosystem Zoho Cliq seamlessly integrates with Zoho’s suite of applications (i.e., Zoho CRM, Projects, Desk) and offers built-in task management tools, eliminating the need for third-party integrations for Zoho-centric workflows. Secondly, the automation and bot deployment they offer is again really commendable and appreciated. It is a really good and cost-effective solution as compared to other similar solutions, in my belief. So far we are a really happy user since we are using it .
What do you dislike most about this product?
There is nothing which is personally dislike about it, as it's been a really good solution and we have been a happy user since We are using it without any issues.
What recommendations would you give to someone considering this product?
Anyone who's looking for a reliable and trusted brand solution must consider them in their evaluation.
Pros
- Continually Improving Product
- Enables Productivity
- Unique Features
- Effective Service
STEPHEN O.
- Role: Information Technology
- Industry: Utilities
- Involvement: IT Development, Integration, and Administration
Submitted May 2025
Better Team Chat Solution
Likeliness to Recommend
What differentiates Zoho Cliq from other similar products?
I have honestly not used a similar software
What is your favorite aspect of this product?
My favorite aspects of Zoho Cliq include its seamless integrations, real-time messaging, customizable notifications, easy file sharing, and affordable pricing, which enhance team collaboration and productivity.
What do you dislike most about this product?
Some potential dislikes about Zoho Cliq include limited video meeting features, user interface clutter, limited customization options, integration limitations, and mobile app performance issues.
What recommendations would you give to someone considering this product?
To consider Zoho Cliq, assess your team's needs, explore features, compare pricing, test the platform, consider scalability, and evaluate support to ensure it's a good fit.
Pros
- Generous Negotitation
- Trustworthy
- Inspires Innovation
- Acts with Integrity
Cons
- Slower Product Innovation
- Less Performance Enhancing
- Less Productive

Vikas M.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Apr 2025
Streamlining Communication With Intelligent Design
Likeliness to Recommend
What differentiates Zoho Cliq from other similar products?
Zoho Cliq stands unique among messaging tools because it uses an innovative fork-out conversation view to structure advanced discussions, which both maintains context and stops information overload. The PrimeTime broadcasting feature in the platform allows leadership communications to grow from small teams to large-scale announcements. Users can leverage message formatting features that exceed industry standards to create structured messages that retain professional standards.
What is your favorite aspect of this product?
The platform stands out because of its clean interface design, which enhances readability and decreases visual clutter among other complex products. The channel organization system at Zoho Cliq strikes an ideal balance between organizational structure and adaptability to stop excessive communication area growth. Users have total control over interruptions through the notification hierarchy system, while critical messages maintain their automatic breaking capability.
What do you dislike most about this product?
The number of apps Zoho Cliq integrates with its marketplace is less extensive than competing tools, so users might encounter alternative methods to access specific tools. Video conference performance diminishes substantially when user traffic is at its peak, which causes interruptions during essential team meetings.
What recommendations would you give to someone considering this product?
This organization system allowed me to avoid disruptive context switching between conversations that depleted my concentration. The automated polling feature stands out to me the most because it replaces lengthy email exchanges with instant feedback collection that takes just minutes. The search capability in this tool has become a habit because I consistently recover important campaign briefs from previous months by entering only limited keywords, thus eliminating the need to spend hours reconstructing lost information found in email strings.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Unique Features