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Zoho Cliq Logo Award Winner Product Badge
Zoho Cliq Logo Award Winner Product Badge
Zoho

Zoho Cliq

Composite Score
8.8 /10
CX Score
9.3 /10
Category
Zoho Cliq
8.8 /10

What is Zoho Cliq?

Zoho Cliq is a business communication software that helps simplify and streamline your communication with organized conversations and information that's easy to find. Cliq is designed to enable a hybrid work style, where you can log in to work through any device from anywhere. This helps improve your team's overall productivity and, in turn, impacts the performance of your business postively.

Company Details


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Awards & Recognition

Zoho Cliq won the following awards in the Business Instant Messaging - Enterprise category

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Zoho Cliq Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Cliq.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

Down 2
Since last award

98 Plan to Renew

Down 1
Since last award

88 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
95%
Conflict Resolution:
96%
Strategy & Innovation:
92%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Cliq?

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1% Negative
3% Neutral
96% Positive

Pros

  • Fair
  • Trustworthy
  • Transparent
  • Altruistic

Feature Ratings

Average 84

Instant Messaging

86

Integration With Productivity Tools

83

Notifications

83

File Sharing Collaboration

83

Search

83

Granular Access Management

83

Document Collaboration

82

Cross Platform Support

79

Vendor Capability Ratings

Average 82

Quality of Features

84

Business Value Created

83

Ease of IT Administration

83

Ease of Implementation

83

Product Strategy and Rate of Improvement

83

Breadth of Features

83

Usability and Intuitiveness

81

Ease of Customization

81

Ease of Data Integration

81

Availability and Quality of Training

81

Vendor Support

78

Zoho Cliq Reviews

Divya G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

Extremely Fast Business Messenger, Zoho Cliq !

Likeliness to Recommend

10 /10

What differentiates Zoho Cliq from other similar products?

The main thing that differentiates Zoho Cliq from other similar products is its security features like SSO, data encryption, and DLP are highlighted in the pricing pages. Cliq seems strong there, especially for regulated industries. Followed by The comparison with Microsoft Teams is brief, but Teams is part of the Microsoft ecosystem, while Cliq is part of Zoho's. Teams might be better for Office 365 users, but Cliq is more affordable. Along with it, Zoho Cliq stands out in the crowded team collaboration market through a combination of affordability, ecosystem integration, and unique productivity-focused features.

What is your favorite aspect of this product?

My favorite aspect of Using Zoho CLiq is its Deep Integration with Zoho Ecosystem Zoho Cliq seamlessly integrates with Zoho’s suite of applications (i.e., Zoho CRM, Projects, Desk) and offers built-in task management tools, eliminating the need for third-party integrations for Zoho-centric workflows. Secondly, the automation and bot deployment they offer is again really commendable and appreciated. It is a really good and cost-effective solution as compared to other similar solutions, in my belief. So far we are a really happy user since we are using it .

What do you dislike most about this product?

There is nothing which is personally dislike about it, as it's been a really good solution and we have been a happy user since We are using it without any issues.

What recommendations would you give to someone considering this product?

Anyone who's looking for a reliable and trusted brand solution must consider them in their evaluation.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Effective Service

STEPHEN O.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2025

Better Team Chat Solution

Likeliness to Recommend

5 /10

What differentiates Zoho Cliq from other similar products?

I have honestly not used a similar software

What is your favorite aspect of this product?

My favorite aspects of Zoho Cliq include its seamless integrations, real-time messaging, customizable notifications, easy file sharing, and affordable pricing, which enhance team collaboration and productivity.

What do you dislike most about this product?

Some potential dislikes about Zoho Cliq include limited video meeting features, user interface clutter, limited customization options, integration limitations, and mobile app performance issues.

What recommendations would you give to someone considering this product?

To consider Zoho Cliq, assess your team's needs, explore features, compare pricing, test the platform, consider scalability, and evaluate support to ensure it's a good fit.

Pros

  • Generous Negotitation
  • Trustworthy
  • Inspires Innovation
  • Acts with Integrity

Cons

  • Slower Product Innovation
  • Less Performance Enhancing
  • Less Productive

Vikas M.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Streamlining Communication With Intelligent Design

Likeliness to Recommend

8 /10

What differentiates Zoho Cliq from other similar products?

Zoho Cliq stands unique among messaging tools because it uses an innovative fork-out conversation view to structure advanced discussions, which both maintains context and stops information overload. The PrimeTime broadcasting feature in the platform allows leadership communications to grow from small teams to large-scale announcements. Users can leverage message formatting features that exceed industry standards to create structured messages that retain professional standards.

What is your favorite aspect of this product?

The platform stands out because of its clean interface design, which enhances readability and decreases visual clutter among other complex products. The channel organization system at Zoho Cliq strikes an ideal balance between organizational structure and adaptability to stop excessive communication area growth. Users have total control over interruptions through the notification hierarchy system, while critical messages maintain their automatic breaking capability.

What do you dislike most about this product?

The number of apps Zoho Cliq integrates with its marketplace is less extensive than competing tools, so users might encounter alternative methods to access specific tools. Video conference performance diminishes substantially when user traffic is at its peak, which causes interruptions during essential team meetings.

What recommendations would you give to someone considering this product?

This organization system allowed me to avoid disruptive context switching between conversations that depleted my concentration. The automated polling feature stands out to me the most because it replaces lengthy email exchanges with instant feedback collection that takes just minutes. The search capability in this tool has become a habit because I consistently recover important campaign briefs from previous months by entering only limited keywords, thus eliminating the need to spend hours reconstructing lost information found in email strings.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

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