What is Zapier?
Zapier is a no-code automation platform that connects over 8,000 different web applications (like Gmail, Slack, and Salesforce) to automate workflows without requiring coding knowledge.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zapier?
Pros
- Enables Productivity
- Reliable
- Performance Enhancing
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Real Time Integration
iPaaS
Data Quality Profiling and Cleansing
Exception Handling and Notifications
Batch Integration
Synchronization and Replication
Metadata Management
Data Virtualization
Data Security
Administrative Features
API Management and Orchestration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Ease of Data Integration
Breadth of Features
Usability and Intuitiveness
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Zapier Videos
Inside Zapier: A Step-by-Step Guide to Our Interview Process
Building Your Future at Zapier: Benefits, Growth, and Career Development
DIBE as DNA: Shaping our Product and Workplace
Remote, Together: How Zapier Thrives in a Distributed World
Life at Zapier: The Perks of a Remote-First Workplace
Your First Days at Zapier: A Global Welcome
What Our Team Loves About Recruiting at Zapier
Zapier Reviews
Hanifat O.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2024
User friendly
Likeliness to Recommend
What differentiates Zapier from other similar products?
User friendly
What is your favorite aspect of this product?
Integrations with third-party softwares
What do you dislike most about this product?
Nothing at the moment
What recommendations would you give to someone considering this product?
Great features! I recommend
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Thomas W.
- Role: C-Level
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Jul 2024
Game changer for any business!
Likeliness to Recommend
What differentiates Zapier from other similar products?
The usability and how easy it is to connect two applications together. Before Zapier it would require weeks of coding or high level knowledge of webhooks.
What is your favorite aspect of this product?
Ease of use and affordability
What do you dislike most about this product?
Not many HubSpot integrations available
What recommendations would you give to someone considering this product?
Start small and reach out to customer support if needed
Pros
- Helps Innovate
- Unique Features
- Saves Time
- Continually Improving Product
Anuj V.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2024
Synchronizing data flow in efficient manner !
Likeliness to Recommend
What differentiates Zapier from other similar products?
Zapier's automation and integration features are quite intuitive and interactive which ensures smooth data flow between two applications or from one source to another. Leading marketing campaigns, generation of sales leads and automating routine tasks and activities is easiest and quickest with Zapier without any hassle. It is cost effective integration app and is quite affordable with regard to other competitive products. Most complicated integrations are managed in most efficient manner as the application is easy to use and is robust enough to flexibly managed integration and data flow from one app to another
What is your favorite aspect of this product?
Automating workflows and applications was never this easy before deployment of Zapier in our ecosystem. It enables organizations to strengthen the work tasks by automation and reducing any manual entry. All manual interventions are eliminated by Zapier easily. Editing, sharing and integrating data in just a single click without any error.
What do you dislike most about this product?
No issues seen till now. Its works smooth and does not pose any integration challenge ever
What recommendations would you give to someone considering this product?
Browse well about the features and functionalities and check with peers about its real utilities. It is important to check other competitive products in the market and compare qualitatively before final purchase
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
