What is Wufoo?
Build custom online forms that you can use to collect data, payments and to automate your workflows.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
99 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Wufoo?
Pros
- Reliable
- Enables Productivity
- Effective Service
- Client's Interest First
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security
Drag and Drop Design
State Transformation
APIs and Integration
Workflow Automation
Electronic Signatures
Data Analysis and Survey Function
Mobility
Version Management
Field Configuration and Customization
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Customization
Business Value Created
Quality of Features
Ease of Implementation
Ease of Data Integration
Breadth of Features
Vendor Support
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Wufoo Reviews
Ronnie V.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Aug 2023
Powerful Form Creation with Slight Datedness
Likeliness to Recommend
What differentiates Wufoo from other similar products?
Integration and ease of use. If you need a powerful Form Builder and can look past the datedness of the backend Wufoo is a great choice. The ability to customize is limitless.
What is your favorite aspect of this product?
The ability to easily create forms, with advanced branching and logic is one of the main reasons we have stayed with Wufoo as our form builder. The tie-in with many other apps like MailChimp, Zapier and webhooks makes the possibilities almost limitless. The user interface is basic and easy to use, it could use some updating. The power to quickly create a new form with minimal fuss and be able to embed or send it out quickly to gain results is a big plus. No matter what web platfor you use for your website, they provide the embeddable code to easily embed any form, whether you use WordPress, Custom HTML or even a WYSIWYG builder like Wix etc.
What do you dislike most about this product?
The platform is starting to feel a little dated and clunky compared to some of the other form software out there. The ability to stylize & even report needs an update. The user interface is basic and easy to use, yet it is lacking at the same time. It is starting to feel dated and not as responsive as it should. When dealing with larger forms or reports things can get confusing due to the dated layout and lack of responsiveness within the browser. Reports are not as robust or powerful as one would hope for with complex forms. The report builder needs a vast overhaul to help make pulling the data in a visual way easier, no major updates.
What recommendations would you give to someone considering this product?
If you need a powerful Form Builder and can look past the datedness of the backend Wufoo is a great choice. The ability to customize is limitless.
Pros
- Reliable
- Trustworthy
- Efficient Service
- Effective Service
Cons
- Slower Product Innovation
- Commodity Features
- Under Delivered
Rebecca S.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jul 2023
Fantastic product!
Likeliness to Recommend
What differentiates Wufoo from other similar products?
Ease of use
What is your favorite aspect of this product?
Streamlines communication
What do you dislike most about this product?
Cost compared to similar products
What recommendations would you give to someone considering this product?
You should have gotten it yesterday:)
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Steven H.
- Role: C-Level
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2023
Power your business processes with Zapper/Wufoo
Likeliness to Recommend
What differentiates Wufoo from other similar products?
Price and simplicity
What is your favorite aspect of this product?
Capabilities and integration
What do you dislike most about this product?
Old form editor feels clunky sometimes
What recommendations would you give to someone considering this product?
Integration with zapper to run business processes
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing