What is WorkForce Suite?
The WorkForce Suite, by WorkForce Software, is a mobile first, cloud-based modern workforce management solution with integrated employee communications and collaboration capabilities. The WorkForce Suite helps global enterprise organizations optimize their labor, protect against compliance risks, and maximize productivity, while building a highly engaged, resilient and agile workforce.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
94 Plan to Renew
74 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+79 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WorkForce Suite?
Pros
- Respectful
- Reliable
- Security Protects
- Enables Productivity
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Attendance Management and Policies
Absence Management
Workforce Planning and Forecasting
Time Capture Virtual
Rate Policies
Workforce Scheduling
Time Capture Physical
Labor Costing and Splitting
Staffing
Shift Management
Workforce Dashboards and Reporting
Vendor Capability Ratings
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
Breadth of Features
Quality of Features
Ease of Implementation
Vendor Support
Ease of IT Administration
Ease of Customization
Ease of Data Integration
Product Strategy and Rate of Improvement
WorkForce Suite Reviews
- Role: Operations
- Industry: Healthcare
- Involvement: End User of Application
Submitted Feb 2022
I enjoy using Workforce as an easy way to track
Likeliness to Recommend
Pros
- Reliable
- Trustworthy
- Effective Service
- Inspires Innovation
Meredith S.
- Role: Information Technology
- Industry: Insurance
- Involvement: Business Leader or Manager
Submitted Oct 2021
Overall Satisfactory - but always room to improve
Likeliness to Recommend
What differentiates WorkForce Suite from other similar products?
The flexibility of the configuration for the time and attendance model. While straightforward can also become very complex.
What is your favorite aspect of this product?
Stability of the system overall.
What do you dislike most about this product?
Reporting capabilities - or lack there of.
What recommendations would you give to someone considering this product?
Ask to speak with technical developers if you have any country specific technical requirements. Don't just believe what the sales team tell you.
Pros
- Continually Improving Product
- Reliable
- Respectful
- Helps Innovate
Cons
- Charges for Enhancements
- Vendor's Interest First
- Under Delivered
Karen N.
- Role: Finance
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Sep 2021
Great product, great support
Likeliness to Recommend
What differentiates WorkForce Suite from other similar products?
Support is excellent, training is excellent, reliable product
What is your favorite aspect of this product?
Flexibility and ease of use
What do you dislike most about this product?
Nothing comes to mind
What recommendations would you give to someone considering this product?
Recommended
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring