What is Workato?
Workato is an AI-based middleware platform that enables both business and IT to integrate their apps and automate complex business workflows with security and governance. Given the massive and growing fragmentation of data, apps, and business processes in enterprises today, our mission is to help companies integrate and automate at least 10 times faster than traditional tools and at a tenth of the cost of ownership.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Workato?
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Virtualization
iPaaS
Data Security
API Management and Orchestration
Real Time Integration
Metadata Management
Batch Integration
Synchronization and Replication
Multi Channel Support
Data Quality Profiling and Cleansing
Administrative Features
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Ease of Implementation
Vendor Support
Usability and Intuitiveness
Quality of Features
Availability and Quality of Training
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Workato Reviews
Rod C.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Jun 2022
Reasonable product with some limitations.
Likeliness to Recommend
What differentiates Workato from other similar products?
The product is robust enough to allow for customization. Also a better price point feature for feature over the competition.
What is your favorite aspect of this product?
The ability to use custom on-prem connections in addition to cloud.
What do you dislike most about this product?
Limitations with file deletion and dynamic connection assignment.
What recommendations would you give to someone considering this product?
Get as many use cases that you can across the business tested to give the most accurate representation of capability.
Pros
- Performance Enhancing
- Unique Features
- Efficient Service
- Effective Service
Lauren b.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Mar 2022
Great and a must-have tool
Likeliness to Recommend
What differentiates Workato from other similar products?
If any integration is required, Workato is the only platform that can do it effectively. Workato is a product that beats the competition because of its extensive and modern toolkit. It is the only innovative automation integration platform and a robust IPaaS that improves user experience, our corporate integration, and process automation as well. Workato can connect over 200 different business apps.
What is your favorite aspect of this product?
I love its scalability feature. When we wish to expand on the integration to add more business rules, its auto-versioning functionality keeps track of all our modifications and lets us reverse quickly without losing any effort. One of its most appealing qualities is its capacity to automate complicated business tasks involving long-running operations that require manual entries.
What do you dislike most about this product?
I've never had a negative thought about this system since I've never had a negative experience with it. Workato uses a machine-learning algorithm to help us create integration and automation and also keep us secure. It also incorporates AI-enabled technologies to allow us to create intelligent processes.
What recommendations would you give to someone considering this product?
I love this whole system but I advise users to try its bit customization capability. Workato allows us to create our own bot recipes and save them under their respective function names and icons, such as SupportBot and HRBot. This feature gives us a lot of freedom when it comes to customizing the appearance and functionality of a bot.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Unique Features
Bujji R.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2022
Easy to develop the Recipe's
Likeliness to Recommend
What differentiates Workato from other similar products?
It will support Automation and pricing
What is your favorite aspect of this product?
It's a Cool IPaaS tool
What do you dislike most about this product?
For creating a Custom Connector
What recommendations would you give to someone considering this product?
I would like to recommand others to learn Workato
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
