What is Workato?
Workato is an AI-based middleware platform that enables both business and IT to integrate their apps and automate complex business workflows with security and governance. Given the massive and growing fragmentation of data, apps, and business processes in enterprises today, our mission is to help companies integrate and automate at least 10 times faster than traditional tools and at a tenth of the cost of ownership.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceWorkato Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Workato.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Workato?
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Virtualization
iPaaS
Data Security
API Management and Orchestration
Real Time Integration
Metadata Management
Batch Integration
Synchronization and Replication
Multi Channel Support
Data Quality Profiling and Cleansing
Administrative Features
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Ease of Implementation
Vendor Support
Usability and Intuitiveness
Quality of Features
Availability and Quality of Training
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Workato Reviews
Charles K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2022
Automation process are modularized
Likeliness to Recommend
What differentiates Workato from other similar products?
Workato solves immediate problems, improves current procedures, and bridges any gaps in order to move our organization forward. Customer service is also the best that I've encountered in my whole journey. They respond quickly, provide correct information, and assist with queries.
What is your favorite aspect of this product?
We used it because we had different issues with the tool and in addition, the UI of the tool is also complicated to understand. We have optimized existing processes and established new linkages for nearly every department in the organization. We've also added new efficiencies to our sales funnel, which has propelled us to record-breaking results. I like all of its features, but mentioning one is quite difficult.
What do you dislike most about this product?
I would like the system to provide some kind of information control by roles or restrict information to certain users, rather than everyone having access to all of the information hosted in the system. Some API enhancements are required. In some circumstances, we are unable to obtain the desired results utilizing accessible API features of Workato.
What recommendations would you give to someone considering this product?
Workato is the need of every organization, It's simple to use. Drag and drop actions from the available connectors to create a simple series of processes in a matter of minutes. It's completely visible, and you can review the data after running a job.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Unique Features
Megan M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2022
Makes my workload a little easier to handle
Likeliness to Recommend
What differentiates Workato from other similar products?
Workato organizes the data from API requests and APP operations quite neatly. Workato is really useful for mapping data for various integrations. After a contract is closed in our CRM, our ERP system instantly creates new customers and deals with full product prices and details.
What is your favorite aspect of this product?
Workato to enable our company to sell more, faster Bridging the gap between software that does not get along. The main benefit that we get is saving employees hours and hours of administrative work so they can get back to doing their jobs. I adore the real-time event-based triggers that are one of its most valuable features. This is the best feature of Workato.
What do you dislike most about this product?
I also dislike the error handling ability; as many times the error does not display anything and we cannot see the underlying HTTP request. The costs are a little unclear (price per recipe and a given integration may require numerous recipes), however, most platforms don't have a clear structure.
What recommendations would you give to someone considering this product?
The ease of use and out-of-the-box connectors allow us to construct processes quickly without having to work on the connection. If you also want the same, it will be the perfect tool for you. Workato is an excellent option due to its price and features.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Nov 2022
Best Data Integration Software
Likeliness to Recommend
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Effective Service
