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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Paula L.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2020

The best in the market.

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

It differs by its versatility of use in spite of being a complete and professional platform for use in medium and large companies. It has all the basic functions for video conferencing along with modern tools that facilitate remote collaboration wherever you are.

What is your favorite aspect of this product?

It is compatible with a wide variety of devices I can join a meeting from my cell phone when I'm not at my computer Freedom to collaborate with third parties Security in every session Good user support Synchronization with my calendar Audio to text transcriptions Integrations with recognized programs Share documents, my desktop or apps

What do you dislike most about this product?

Audio and video does not work the same as with high connection networks. Re-joining a meeting you accidentally left is slow.

What recommendations would you give to someone considering this product?

It saves time on travel for meetings and it is easy to work with clients by this means, it has many advantages, it's a software that supplies current needs.

Pros

  • Performance Enhancing
  • Caring
  • Saves Time
  • Helps Innovate
  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Oct 2020

excellent industry standard product

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Norah B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2020

Efficient and adaptable.

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Basically Cisco Webex helps us get better teamwork performance, allows numerous meetings without losing stability and delivers image quality. It has well thought out collaborative features and allows for quick queries or sending of documents.

What is your favorite aspect of this product?

I like its interface, it is professional unlike other similar software, the app works efficiently allowing to make my mobile phone an extension of my workstation.

What do you dislike most about this product?

Sometimes screen sharing can fail in meetings with many attendees.

What recommendations would you give to someone considering this product?

It is a complete tool for business communication and collaboration, it is easy to implement and use for employees of any sector.

Pros

  • Enables Productivity
  • Trustworthy
  • Effective Service
  • Caring

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