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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Rosy O.

  • Role: Finance
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

Intuitive.Free try plan.Powerful sharing features.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex combines enterprise integration and security in a intuitive and simplified interface .It's perfect for mid-sized businesses and enterprises. There is also an enterprise tier that can handle an unlimited number of hosts and an unlimited amount of storage to record videos.

What is your favorite aspect of this product?

It's simple and friendly. I never had any security / technical issue with the software.

What do you dislike most about this product?

Pricing transparency. I found it very confusing

What recommendations would you give to someone considering this product?

I would go for this software if the business has more than 5000 employees around the world. It's very easy and can allow you to achieve very impressive goals in the short and long term.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Manuel C.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

This product is worth paying for.

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex allows you to call a meeting over the phone, which is something I really like about the software. It works very well from any device, so I have webex available not only on my pc, but also from my cell phone and tablet. Perfect synchronization with Outlook Calendar.

What is your favorite aspect of this product?

Video conferencing with cisco webex feels very secure, it is not the same to do a meeting with a basic popular application than with Cisco webex, as we are end-to-end encrypted and there are no worries of unwanted guests. Background sound suppression, so it is more comfortable and professional. Virtual background, very convenient. Or I can also blur my actual background. When I can't attend a meeting, I can turn to the recording of the meeting and not miss any details, or I can also opt for the audio to text transcription of that meeting.

What do you dislike most about this product?

The video quality can be improved, most of the time it is stable but needs a very good internet connection. It can become a bit slow when there are many participants in a meeting, (approximately 70 people or more).

What recommendations would you give to someone considering this product?

If you are looking for a secure tool where you can work and collaborate without risks, Cisco webex meetings is without a doubt a great option, but you must also be willing to pay, it is not the cheapest on the market but it has its advantages over other software.

Pros

  • Trustworthy
  • Helps Innovate
  • Reliable
  • Enables Productivity

Shilpi P.

  • Role: Consultant
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2021

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Ease of use and more features

What is your favorite aspect of this product?

Multiple functions

What do you dislike most about this product?

Nothing in particular

What recommendations would you give to someone considering this product?

More features as compared to competitors

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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