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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Jose R.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Connecting with others is a given!

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

The program has been spectacular to raise awareness of establishing contact with customers. We can have an authentic workflow and great results because we establish contact very easily with the work teams created by the departments.

What is your favorite aspect of this product?

I like it because it helps me connect with multiple people simultaneously; creating a room and discussing any topic is easy with Cisco Webex Meetings. I make many video calls daily, all with incredible efficiency. The interface is extremely simple and very useful.

What do you dislike most about this product?

I don't like that the program is inefficient in searching for contacts; they should have a more detailed list of users.

What recommendations would you give to someone considering this product?

It has been very simple this software; I highly recommend it because it determines excellent connectivity with the devices and the users who want to encourage attendance in public, totally easy to use.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

Jersy J.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

High-quality video meetings.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

The difference of Cisco Webex Meeting with other similar products is that it allows us to work together safely, organizing meetings anywhere on any device and keeping our data and privacy protected, collaborating to the maximum and reducing office and travel expenses and saving our time.

What is your favorite aspect of this product?

My favorite aspect of Cisco Webex Meeting is high definition video and audio, with integrated VoIP audio. I love that screen sharing is easy allowing desktop and file sharing on the screen during video conferencing, it also offers the Whiteboard option for brainstorming, and individual and group messaging. I love that it allows me to have everything organized around my workflow.

What do you dislike most about this product?

Cisco Webex Meeting is an online meeting service that offers its users excellent quality end-to-end collaboration, flexible security features, excellent wireless connection ease, and a visually pleasing interface, it works very well and is bug-free.

What recommendations would you give to someone considering this product?

I recommend Cisco Webex Meeting to organize and join meetings no matter where you are and what device you use, this platform offers excellent benefits to communicate with your customers from anywhere collaborating online, increasing our workflow, saving our time on the move and saving expenses I recommend it because it works perfectly, offering excellent features that adapt to our needs. It offers an unforgettable meeting experience.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tianwen D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Reliable and active participation.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex, is advantageous for its availability to contribute up to 25 video transmissions per meeting, which is quite generous, it is also unique and different from other applications in its category, it offers the function that the meeting calls you instead of dialing.

What is your favorite aspect of this product?

I like Cisco Webex Meeting because it allows me to meet with videos and let colleagues know what is on the screen is a way of being integrated, to create personalized, efficient meeting room for webinars, community forums, and distance learning support it's great, it includes dial-up numbers that have coverage in 45 countries this and useful for choosing and scheduling meetings and defining the time, date and duration.

What do you dislike most about this product?

Cisco Webex Meeting requires a good internet connection to work effectively.

What recommendations would you give to someone considering this product?

I recommend Cisco Webex Meeting is an application that supplies everything you may need in your meetings, calls and integration of work teams and clients.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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