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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

David G.

  • Role: Operations
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

The very best tool for video conferencing.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

It's very ideal tool for conducting video and audio conference with my remote teams. Sharing files with this tool is very simple.

What is your favorite aspect of this product?

It's simple host online secure video meetings with this tool. This tool enables great team collaboration when undertaking projects assignment. It's simple to conduct group chats with my teams. Has great features like Q&A, polling and hand-raising that allows me to engage with my teams more effectively.

What do you dislike most about this product?

The only downside I experience when engaging my remote teams through audio and video calling is poor internet connectivity.

What recommendations would you give to someone considering this product?

I prefer using Cisco Webex Meetings for team collaboration,video conferencing and online meetings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Noah M.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Reliable videoconferencing tool.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Cisco provides a great way to converse over the phone and via video. The advantage is that virtual meetings or appointments with customers can be planned in this manner. The ability to invite third persons via a link is a fantastic feature. During the conference, documents and presentations can be simply shared. Without all participants being physically present at the same moment, discussions can take place. You can save time by recording the meeting and having the option of feeding and replaying all media to allow all users to participate. This makes it much easy to hold meetings, especially during the Corona period.

What is your favorite aspect of this product?

A easy method for holding meetings or conferences with a large group of people. When it comes to travel expenses for personal meetings, for example, this saves a lot of time and money. Meeting management is simple, as is interacting with coworkers, and dialing in from wherever, in case of an emergency, is simple. Cisco Webex Meetings satisfies all of the digital round table's standards. It's a safe and simple tool that may be used to invite numerous people at once. Everything operates nicely thanks to the straightforward navigation. Everything is available, from the recording function to screen splitting.

What do you dislike most about this product?

Because the computer uses a lot of battery power, it must be connected to the mains. In addition, the image usually contains flaws or freezes. Alternative systems, in the meantime, have rendered it obsolete. The initial setup is complicated and time-consuming, and it may take longer than anticipated ,if you are not externally invited and do it yourself. I'd like to see more passive possibilities for participants to contribute to the conversation (rather than actively "talking in the center"), such as "snacks" from each user appearing in the live stream for the relevant users.

What recommendations would you give to someone considering this product?

Video conferencing runs seamlessly during a Webex session, with useful features like polls and group meetings. Recordings of sessions can be preserved locally or in the cloud. Because of the good connection, sending appointments from Outlook is simple. Individual screens or programs can be easily shared and sent by anyone. You may also offer other folks screen control so they can click their way through a presentation independently. To play films and audio files, you must update your sharing settings. Instead of switching between transferring content, as well as video and audio files, it would be nice if this happened automatically.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ian M.

  • Role: Operations
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

A very secure and advanced tool for communication.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings has a very nice and user-friendly interface that makes it simple to learn and use. It allows you to share files, share screens, send messages instantly and make video and audio calls. It is a brilliant and fantastic tool that allows you to chat face to face with customers, friends and colleagues.

What is your favorite aspect of this product?

Cisco Webex Meetings has made it extremely easy for us to have a very effective and efficient communication within our company. It is easy and fast to install, set up and use. I like its nice and user-friendly interface that makes it simple for users to learn it and get started. Sharing files is easy, simple and fast with Cisco Webex Meetings.

What do you dislike most about this product?

The only disadvantage of Cisco Webex Meetings is that you must be connected to strong internet for you to share large sized files and schedule meetings online.

What recommendations would you give to someone considering this product?

Cisco Webex Meetings has been really helpful and reliable tool. I strongly recommend it to all companies, both small and large.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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