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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Rex M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

One of the Top 3 Options!

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Solid platform and one of the top options, along with Zoom and Google Meets!

What is your favorite aspect of this product?

Reliable & Easy to Share among teams

What do you dislike most about this product?

Nothing I can remember.

What recommendations would you give to someone considering this product?

One of the Top 3 options!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Agus T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

This capacity is essential as a webinar tool

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

It provides the bulk of the commonly expected webinar features (sending invitation emails, broadcasting URLs, conducting questionnaires, extracting retention reports, etc.). It is more reliable and has better speech quality than other tools because it is provided by Cisco. A minimal application that is simply used for listening and provides only the necessary and acceptable functions. Of course, there are standard features such as a mute button to allow you to answer other phones while listening, and the ability to ask chat questions while listening is also beneficial.

What is your favorite aspect of this product?

You may use it with confidence since it is straightforward to set up, even in meetings with third parties, and security is guaranteed. It is straightforward to use since it allows me to choose the presenter without requiring complicated settings to project material. This application's primary function is to listen to webinars. Even webinars with a large number of attendees may be securely listened to without feeling uneasy. Previously, large webinars had to be attended at the webinar location, but now you can listen to them from the comfort of your own home, which is really handy.

What do you dislike most about this product?

It is not limited to this tool; it can be deployed to any conference tool (webinar), however, coordination with MA products is challenging. The API cannot be integrated with the main MA tool; instead, the CSV file must be generated locally and manually connected.

What recommendations would you give to someone considering this product?

The webinar went quite well. The good news is that there is a large database of responses (screen stamps) and that engaging conversations may be conducted without using the chat function. In the case of a large-scale conference with an undetermined number of people, I feel it is incredibly useful to invite visitors and regular participants individually. Normal participation generates no noise, and it is less probable that the meeting collection will continue (the company joins then the voice of a child, as it is a discussion or home setting in the) event that the participation environment is gone, it may have become highly efficient progress.

Pros

  • Continually Improving Product
  • Efficient Service
  • Effective Service
  • Caring

Rohit M.

  • Role: Consultant
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Product with great legacy

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Ability to collaborate with your peers

What is your favorite aspect of this product?

Quality of Video & Audio and it's reliable

What do you dislike most about this product?

Application installation process for new people

What recommendations would you give to someone considering this product?

Premium-priced, Requres Installation

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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