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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Facilitator Functions

83

Audio Conferencing Call in Bridge

83

Instant Messaging

82

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

81

File Transfer

81

Vendor Capability Ratings

Average 82

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Ease of IT Administration

82

Quality of Features

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Gregory C.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Video conferences and interviews with Webex

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Webex's ease of use and the fact that it can be used from any location make it a favorite of mine. It has played a critical role in fostering a sense of belonging and a sense of community among my peers at school and at work.

What is your favorite aspect of this product?

When using Webex, video conferences and interviews should go without a hitch. We used WebEx for our meetings since it provides a secure connection. The various ways to connect are something I appreciate. It's perfect for people who are always on the go to have a mobile version available.

What do you dislike most about this product?

When you're attempting to sign in quickly before a conference starts, the desktop program frequently wants to update itself automatically, which is inconvenient. For the most part, the volume could not be adjusted for each participant individually.

What recommendations would you give to someone considering this product?

It's a convenience to be able to instantly connect the entire team on a single call, and it's quite user-friendly. Using Webex while working remotely during the epidemic was a breeze.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Sunil L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Premium product of Webex

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex meeting is a very premium product from Cisco, which manages all your meetings , plan and share the minutes of meetings as well. I personally feel great that we can plan any meeting with this and recipient also can connect with very light ad-on installation or can connect via web as well.

What is your favorite aspect of this product?

Cisco Webex Meeting is a very attractive features like host code, if you are not able to join the meeting you can invite co-host as well, so he/she can start the meeting and work.

What do you dislike most about this product?

I do not find any dislike about this apart from low internet connectivity issues, this is facing trouble when you have low internet connectivity, which is fare as with low connectivity the product which has lot of features cannot survive.

What recommendations would you give to someone considering this product?

I always recommend Webex meetings as I personally use this product since many years, This has very good features to manage your meetings and also integration with recipient who can connect from any device with very light installation package or via web as well.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Sylwester L.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

It is a one-stop solution for virtual meeting.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Their quality of audio and video is best within the industry additionally in the given low signal area. The another smartest thing i favor regarding cisco webex meetings is its plush UI and seamless user experience. They need everything under one platform calling, messaging, hosting meetings and webinars this offers them advantage over different merchandise in the industry.

What is your favorite aspect of this product?

Webex is simple to use and features a friendly and intuitive interface. It’s fast and time-saving steps to make conferences on any device. It’ accessible on any device, as well as ones such as computers and tablets. You’ll use Webex free with up to a hundred participants in your meetings, that is lots for little to medium-sized businesses. You’ll have voice calls, video conferences, and screen-share in HD quality at no cost. Webex uses the Webex scheduler to schedule meetings for you, however you can switch to the default Windows calendar on the desktop application.

What do you dislike most about this product?

The quality of support is sweet however not as fast as i’d like, in this age any slow response or lack of response produces hurdles in work which may build things slower. I hope cisco can improve on their support. The knowledge of support executives is additionally not much sub-par and takes a longer time to resolve queries.

What recommendations would you give to someone considering this product?

I would suggest Webex meetings for all the institutions to host meetings and classes, for a simple experience. Their evaluation is certainly worthwhile and it’s an extremely smart platform as compared to its competitors.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Respectful
  • Generous Negotitation

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