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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Hunner N.

  • Role: Finance
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Best For Virtual Meetings and Collaboration

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings not only makes virtual meetings a possibility but also enhances business collaboration

What is your favorite aspect of this product?

Using Cisco Webex Meetings is easy and thankfully it offers Amazing conferencing features. The software is affordable despite being resourceful I like the high quality audio and video

What do you dislike most about this product?

Never had difficulties using Cisco Webex Meetings

What recommendations would you give to someone considering this product?

Cisco Webex Meetings is the best a business can get when it comes to virtual meetings. It's affordable and offers high quality features

Pros

  • Helps Innovate
  • Performance Enhancing
  • Caring
  • Respectful

Kendra Q.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2022

Webex the best tool to keep communications

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Webex is the tool we use at work to keep in touch with both on-site and remote staff. It has made our job much simpler as it also has a remote access and screen sharing feature, which allows us to assist remote employees with issues that may arise.

What is your favorite aspect of this product?

The use of screen sharing not only in its web version, but also in the mobile version makes it possible to resolve any issues faster. The recording functions are also very useful, especially the screen recording, to be able to make tutorials of use.

What do you dislike most about this product?

Sometimes the system slows down, the screen freezes when making a video call and communication is lost; this has happened on some occasions, especially with employees who do not have a good internet connection. Its mobile version is not as intuitive as the web version.

What recommendations would you give to someone considering this product?

I highly recommend this software, because it has helped us a lot to improve communications between employees and customers, to solve problems with remote employees and streamline the work, getting them done efficiently in a better time. We have found all the functions and tools of this software to be very useful and helpful.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Eleonora A.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Outdoor events are performed here

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Usability, and, most importantly, good connection and movement. In such an atmosphere, it is preferable to utilize it softly and cautiously. It may be utilized in a variety of settings for each participant.

What is your favorite aspect of this product?

It is simple to use because it requires only the organizer's URL to be shared, and it is possible to hold a meeting using the browser even if the client program is not installed. You can invite it to be used in a meeting with a firm that has not yet implemented Webex. Even though you may invite for free and participate merely with the URL, you can correspond to numerous firms that have joined it by installing the program, eliminating the need to alter the tools to be used beforehand.

What do you dislike most about this product?

Because of the impact of the change, it may take some time for the client program to start on Mac if you use it more than once a week. If you try to launch the program from the URL and have a meeting at the last minute, it may be delayed, so I'd want you to upgrade it.

What recommendations would you give to someone considering this product?

You may now have an online conference. Of course, you may share the link, send an invitation, and do the very least minimum. I switched away from Bluejeans and Zoom a few years ago. In Webex, I believe both are perfectly compatible. I've utilized it in several businesses near me recently. If I want to use it anytime I need to, there's no reason why I shouldn't.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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