What is Webex Calling?
Webex Calling is a proven cloud calling solution that delivers enterprise-grade calling enabling you to replace your PBX network with a globally trusted cloud solution. It easily extends to a complete collaboration experience, that includes market leading calling, meetings, messaging, contact center and integrated devices when you’re at the office, at home, or anywhere between.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
95 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Calling?
Pros
- Helps Innovate
- Enables Productivity
- Respectful
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Transcription
Centralized Management Portal
Communications
Call Management
Secure Access
Web & Desktop Conferencing
Session Border Controller
Mobility
Presence IM
Continuous UCC
Speech Access and Personal Assistant
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Ease of Implementation
Ease of IT Administration
Quality of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Webex Calling Reviews
Jimena G.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Feb 2023
Successful video conferencing tool to manage tasks
Likeliness to Recommend
What differentiates Webex Calling from other similar products?
Excellent videoconference tool in which it allows you to integrate excellent business communication by managing tasks and automating any process, as it is common for work teams to be formed in different cities or countries of the world, this tool is excellent because it optimizes communication and allows organization in that kind of environment
What is your favorite aspect of this product?
I like this tool because it is a videoconferencing software that gives you the option of integrating business communication, managing tasks and automating any process. It can be said that the possibilities of this excellent tool are very broad, although its operation is rather simple once One of its best advantages is that you can create as many teams as necessary, it also has a very useful feature, the possibility of setting message reminders that you will later want to use or remember
What do you dislike most about this product?
I do not dislike this tool at all, all the functions that can be used are simple and very useful for any company that has it successfully
What recommendations would you give to someone considering this product?
I recommend this fabulous tool because it is a videoconference software within which it allows excellent business communication to be integrated, managing various tasks and automation, in a simple way, having the possibility of configuring all the messages in reminders that we can review later without No problem, this excellent tool allows you to have all the team's communications in one place, regardless of whether it's a chat or attachments
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Inspires Innovation
Thania D.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2023
Efficient telephony in the cloud
Likeliness to Recommend
What differentiates Webex Calling from other similar products?
It is one of the most implemented cloud telephone systems because it has connection functions with any type of mobile device, something that does not limit the teams to stay informed as well as communicated, it also allows that from the telephone number of the company calls can be made and received without problems from the cloud
What is your favorite aspect of this product?
It is one of the Webex services that help growing companies not limit their communications, it even has voicemail functions that used to be ignored today and innovates them to continue leaving important messages that can be listened to later, without leaving besides that it is a good tool with an easy interface to understand it in less time
What do you dislike most about this product?
I like this tool I don't think it works badly
What recommendations would you give to someone considering this product?
Its functions are flexible for any company
Pros
- Performance Enhancing
- Efficient Service
- Effective Service
- Caring
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2023
Most secure business calls
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
