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Wave

Wave

Composite Score
8.3 /10
CX Score
8.6 /10
Category
Wave
8.3 /10

What is Wave?

Wave makes it easy to be your own boss. Focus on what you love, and lean on Wave's intuitive online software to manage your financial and organizational needs. Wave Apps makes your money-related tasks easy with: • Unlimited invoicing, 100% free! • Unlimited accounting, 100% free!

Company Details


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Awards & Recognition

Wave won the following awards in the Accounting - Small Business category

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Wave Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wave.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

2
Since last award

94 Plan to Renew

1
Since last award

92 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wave?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 89

Cost Revenue Tracking

93

Accounts Receivable Invoicing

93

Expense Management

93

General Ledger Chart of Accounts

91

Accounts Payable Purchase Orders

91

Reconciliation

88

Budgeting Forecasting

88

Integration APIs

88

Project Accounting

88

Cash Flow Management

88

Dashboards, Analytics and Reporting

85

Vendor Capability Ratings

Average 87

Ease of Customization

92

Ease of Implementation

91

Ease of IT Administration

90

Business Value Created

89

Usability and Intuitiveness

88

Availability and Quality of Training

86

Vendor Support

86

Ease of Data Integration

86

Breadth of Features

85

Product Strategy and Rate of Improvement

84

Quality of Features

82

Wave Reviews

Robert P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Makes my life easier for create and send invoices

Likeliness to Recommend

8 /10

What differentiates Wave from other similar products?

Other similar programs lacked some of the capabilities that Wave offers. Since I charge clients by the hour, I make heavy use of the billing tool. Provides easy-to-use setup to accept payments via bank transfer or credit card, automatically assigns sequential numbers to invoices, and keeps track of which have been paid and which have not. This feature is absent in many other simple business programs.

What is your favorite aspect of this product?

I use it sparingly due to my lack of extensive accounting needs, but it tracks income and expenses and integrates with its function. The feature that generates receipts to send upon receipt of payment is really attractive to me. The appearance of the invoices and receipts is very polished and expert.

What do you dislike most about this product?

My only recommendation for Wave would be to remember customer emails across all functions, so you don't have to type them every time you send a receipt. When it comes to collecting money, the fees are a bit high.

What recommendations would you give to someone considering this product?

Wave Instead of having to create invoices monthly and wait for checks to arrive in the mail, it streamlines my process. It's fantastic how easy it is to deliver invoices to clients. Not to mention how great it is for sending regular payments.

Pros

  • Enables Productivity
  • Efficient Service
  • Friendly Negotiation
  • Security Protects

Daniel H.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Great accounting and/or invoicing tool

Likeliness to Recommend

10 /10

What differentiates Wave from other similar products?

Great pricing options, free invoicing.

What is your favorite aspect of this product?

Integration with bank

What do you dislike most about this product?

I think the credit card fee is a tad higher than industry average. No sales reports with a breakdown per product.

What recommendations would you give to someone considering this product?

It is free to sign up!

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Michael H.

  • Role: Finance
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Nov 2022

Excellent tax program.

Likeliness to Recommend

9 /10

What differentiates Wave from other similar products?

I think it is very fast internally to calculate tax bases and it is a great relief to know that it is easy to export the documents, print them, upload them to the cloud, it has many properties compatible with other software with a phenomenal UI experience. it's just great.

What is your favorite aspect of this product?

Taking into consideration that taxes are necessary for society and the tax base is essential in a business, the software helps us keep everything under control, we generate balance sheets easily and adequately to be sure of what we must pay, avoiding tedious administrative fines. The design of the program is very functional with us in mind. on the other hand, the assets can be given a clear order and can be found in a clear and orderly manner.

What do you dislike most about this product?

Surely the customer service is a bit outdated, sometimes it is very difficult to find human advice and most of them reflect bots that give the same information.

What recommendations would you give to someone considering this product?

I recommend that you try the new accounting administration of the future if you are interested in your business success.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

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