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UPshow Logo
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UPshow

UPshow

Composite Score
7.2 /10
CX Score
7.2 /10
Category
UPshow
7.2 /10

What is UPshow?

UPshow’s comprehensive marketing engagement platform gives you the tools to enhance your in-venue screens and achieve your business goals. Our cloud-based platform transforms your venue’s TVs into powerful customer engagement centers through modern entertainment, smart promotions and in-depth analytics.

Company Details


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Awards & Recognition

UPshow won the following awards in the Digital Signage category

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UPshow Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on UPshow.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

Up 1
Since last award

84 Plan to Renew

Up 17
Since last award

77 Satisfaction of Cost Relative to Value

Up 2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
88%
Negotiation and Contract:
76%
Conflict Resolution:
78%
Strategy & Innovation:
86%
Service Experience:
89%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love UPshow?

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5% Negative
10% Neutral
85% Positive

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 80

Content Management

85

Cloud-Based

83

Device Management

83

Multi-Property Support

83

Extensibility

83

Mobile Access

82

Streaming/Broadcast

81

Security

79

Access Permissions Management

79

Centralized Display Management

79

Integration

78

Vendor Capability Ratings

Average 75

Ease of Customization

81

Availability and Quality of Training

80

Ease of Implementation

79

Breadth of Features

79

Ease of Data Integration

75

Usability and Intuitiveness

75

Quality of Features

74

Vendor Support

74

Business Value Created

72

Ease of IT Administration

71

Product Strategy and Rate of Improvement

70

UPshow Reviews

Mustafa J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Multiple Systems at one place

Likeliness to Recommend

9 /10

What differentiates UPshow from other similar products?

Cannot find these number of systems at one place.

What is your favorite aspect of this product?

Customer Experience is very good

What do you dislike most about this product?

Quick start plan could have more features with limited time period

What recommendations would you give to someone considering this product?

Evaluate professional edition before to make sure of features you are getting.

Pros

  • Enables Productivity
  • Efficient Service
  • Saves Time
  • Helps Innovate

Cons

  • Vendor's Interest First
  • Charges for Enhancements
  • Role: Human Resources
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jun 2022

Uniqueness, Comfortabilty, very effective.

Likeliness to Recommend

7 /10

Pros

  • Helps Innovate
  • Trustworthy
  • Inspires Innovation
  • Saves Time

Cons

  • Less Fair

Kyle S.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Great product

Likeliness to Recommend

7 /10

What differentiates UPshow from other similar products?

Some other products are more intuitive

What is your favorite aspect of this product?

Upshow provides a very unique experience for our clients that is easy to manage, has useful applications and creates new opportunities for future client returns. The social media integration and follow up ability is huge for retaining customers. The games and offers sections are nice as well.

What do you dislike most about this product?

While the platform is easy to use, it lacks some depth of offering for clients. There could be more opportunities for activities and a more robust user interface that allows for further customization of tools. As the social world grows and changes, I think having more social options would be helpful.

What recommendations would you give to someone considering this product?

I recommend devoting the social media integration as the #1 reason to use upshow. It has other great features, but the social media interactivity is by far the biggest benefit. Also having the system work better with live TV would be nice as come people just want to watch Tv.

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Cons

  • Slower Product Innovation
  • Less Effective Service
  • Less Productive

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