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Typeform

Typeform

8.0 /10
Category
Typeform
8.0 /10

What is Typeform?

Typeform turns average forms & surveys into a powerful brand communication tool for your business. Create forms, surveys, quizzes (and so much more) to grow your audience, improve just about anything, and validate (or invalidate) your best ideas.

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Awards & Recognition

Typeform won the following awards in the Survey Software category

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Typeform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Typeform.

89 Likeliness to Recommend

93 Plan to Renew

4
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Typeform?

2% Negative
5% Neutral
93% Positive

Pros

  • Trustworthy
  • Fair
  • Reliable
  • Helps Innovate

Feature Ratings

Average 85

Mobile Support

91

Questionnaire Design/Survey Builder

90

Templates & Question Library

88

Branching and Logic

85

Role and User Management

82

APIs and Integration

82

Customizable Branding

82

Collaboration

81

Multi-Channel Distribution

80

3rd-Party Integrations

79

Multi-Media Support

78

Vendor Capability Ratings

Average 84

Usability and Intuitiveness

90

Ease of Implementation

89

Ease of Customization

85

Ease of IT Administration

83

Ease of Data Integration

83

Vendor Support

82

Business Value Created

82

Quality of Features

82

Availability and Quality of Training

82

Breadth of Features

78

Product Strategy and Rate of Improvement

77

Typeform Reviews

Philip V.

  • Role: C-Level
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Easy to use form builder, great feature set.

Likeliness to Recommend

9 /10

What differentiates Typeform from other similar products?

Typeform has a unique system for branching logic and creating surveys and questionnaires. Other tools such as Google Forms lack much of this functionality and are much more old-school.

What is your favorite aspect of this product?

Typeform makes creating forms extremely easy and intuitive. Additionally, the UI and UX are very well made for both the creators and end users of created forms.

What do you dislike most about this product?

Many of the features are paid, and there are significant limitations to the number of forms that can be submitted on the free plan. Similarly, there are limitations on the integrations that will be available.

What recommendations would you give to someone considering this product?

Typeform is a great choice for creating customized and flexible surveys that will delight users.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Mathias S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Surveys become conversations, with Typeform.

Likeliness to Recommend

8 /10

What differentiates Typeform from other similar products?

Typeform has a no-code approach to survey creation. This contributes to quicker setup and design of survey campaigns and expands the process of survey design and creation within my coy , to include non-technical colleagues in the department.

What is your favorite aspect of this product?

Typeform gives my team access to a broad and dynamic template library , This template is so broad that , i have never been a part of creating a survey in my current role, without being unable to find helpful contents for my surveys, from among the hundreds of templates which Typeform provides. Regardless of the aim of my surveys, Typeform always has a template which resonates with our use-case.

What do you dislike most about this product?

Typeform surveys are not very secured . The absence of security protocols like a captcha challenge on surveys powered with this platform , potentially exposes us to bots. I should state that we have not had any security infraction using this platform , but it is a possibility we are always looking out for.

What recommendations would you give to someone considering this product?

if we put the potential security lapses present on Typeform to the sides, i will recommend Typeform to any team because of the quality of engagement it brings to surveys.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Buky Amenet S.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

my Typeform feedback.

Likeliness to Recommend

8 /10

What differentiates Typeform from other similar products?

Typeform has a conversational based approach to surveys. From my own experience using Typeforms for conducting market surveys , this conversation-styled approach to surveys leads to faster and better survey engagement from our target respondents.

What is your favorite aspect of this product?

We've never had to create our survey templates from scratch on Typeform. This is because Typeform provides a large library of dynamic templates which basically fits all of our survey needs. Whether we are creating surveys to gather feedback or to conduct market research , or for any other use case, there is just always a template that fits into whatever we are looking to achieve.

What do you dislike most about this product?

Poor and sometimes non-existent integration with our preferred business intelligence software collections.

What recommendations would you give to someone considering this product?

for me, conversational approach to surveys is the most effective survey design approach and for work institutions that hold a similar belief, i will readily advice them to use Typeform.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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