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What is Typeform?
Typeform turns average forms & surveys into a powerful brand communication tool for your business. Create forms, surveys, quizzes (and so much more) to grow your audience, improve just about anything, and validate (or invalidate) your best ideas.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
93 Plan to Renew
4
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Typeform?
Pros
- Trustworthy
- Fair
- Reliable
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile Support
Questionnaire Design/Survey Builder
Templates & Question Library
Branching and Logic
Role and User Management
APIs and Integration
Customizable Branding
Collaboration
Multi-Channel Distribution
3rd-Party Integrations
Multi-Media Support
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
Ease of IT Administration
Ease of Data Integration
Vendor Support
Business Value Created
Quality of Features
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
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Typeform Reviews
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Paweł M.
- Role: C-Level
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Aug 2024
Amazing UX and design but prohibitive pricing
Likeliness to Recommend
What differentiates Typeform from other similar products?
Typeform initially distinguished itself with its exceptional user experience and sleek design. Unlike traditional forms, Typeform offered an interactive, conversational approach that captivated users and increased response rates. This innovation set it apart as a leader in the industry when we first chose it.
What is your favorite aspect of this product?
The standout feature of Typeform is its intuitive interface and engaging design. The platform makes creating forms a seamless process, with drag-and-drop functionality and customizable templates. Its ability to make surveys feel less like a chore and more like a conversation significantly enhances user engagement and data quality.
What do you dislike most about this product?
Over time, Typeform's pricing structure has become increasingly prohibitive. As a frontrunner in the market, the company seemed to leverage its position to maintain high prices, which can be a burden for businesses with budget constraints. Additionally, while the design remains impressive, the features haven't evolved sufficiently to justify these costs, especially with new competitors offering comparable services at more competitive rates.
What recommendations would you give to someone considering this product?
For those considering Typeform, it's crucial to weigh the cost against the benefits. While the user experience is outstanding, consider whether the pricing aligns with your business needs and budget. Explore other platforms that may offer similar features with better value for money. If you choose Typeform, ensure that you fully utilize its capabilities to maximize your investment.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Vendor's Interest First
- Less Generous
- Charges for Enhancements
![](https://cdn.softwarereviews.com/production/profile_image/2168698/original/2168698.jpg?1714383416)
Rosemary R.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Apr 2024
Caters to all my survey needs.
Likeliness to Recommend
What differentiates Typeform from other similar products?
Typeform provides easy to understand analytical data about our survey campaigns and how target survey audiences interact with our survey questions... Getting real time insights on the most popular responses to our surveys, or the channels through which respondents to our surveys emanate from , ensures that we are able to analyze survey performance in real time and continuously work towards improving our survey campaign performance.
What is your favorite aspect of this product?
Typeform mirrors real human conversation, by asking one question at a time. This approach to Survey questionnaires has gotten my team, higher engagement , because it has made our surveys much more interesting to the target audience. The aforementioned is my favourite part of Typeform.
What do you dislike most about this product?
Typeform does not provide a way to share surveys offline.. Fortunately, this is not a major need as far as my survey needs are concerned.
What recommendations would you give to someone considering this product?
Typeform provides a unique approach to survey aesthetics and engagement, that is currently unmatched ,in my opinion.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
![](https://cdn.softwarereviews.com/production/profile_image/2169694/original/2169694.jpg?1711735617)
Chetan K.
- Role: Information Technology
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Apr 2024
Flexible and Intuitive, but Room for Feature Expan
Likeliness to Recommend
What differentiates Typeform from other similar products?
Typeform differentiates itself through its conversational approach to form design, visually appealing templates, intuitive interface, and advanced conditional logic features
What is your favorite aspect of this product?
My favourite aspect of Typeform is its intuitive interface and visually engaging form designs.
What do you dislike most about this product?
One downside of Typeform is its pricing structure, which might be restrictive for some users, especially those with limited budgets.
What recommendations would you give to someone considering this product?
Test Typeform thoroughly to ensure it meets your needs, consider your budget and form-building requirements, and take advantage of the trial period before committing.
Pros
- Helps Innovate
- Efficient Service
- Inspires Innovation
- Respectful