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truDigital

truDigital

Composite Score
8.2 /10
CX Score
8.3 /10
Category
truDigital
8.2 /10

What is truDigital?

Connect with Confidence. At truDigital, we don't just sell digital signage; we build relationships that grow with your business. Our passionate, full-time team in the US isn't hidden behind screens – they're real people eager to support your vision. Experience our proprietary hardware, which stands out for its simplicity and seamless setup, leaving those flimsy consumer alternatives in the dust. Say goodbye to faceless, automated systems and hello to dependable performance and support you can trust. With truDigital, it's not just about what's on the screen; it's about who's behind it – and we're with you every step of the way. Elevate your digital presence with truDigital.

Company Details


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Awards & Recognition

truDigital won the following awards in the Digital Signage category

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truDigital Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on truDigital.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

94 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love truDigital?

0% Negative
9% Neutral
91% Positive

Pros

  • Trustworthy
  • Inspires Innovation
  • Respectful
  • Helps Innovate

Feature Ratings

Average 83

Extensibility

88

Security

85

Centralized Display Management

85

Content Management

85

Access Permissions Management

84

Integration

82

Mobile Access

80

Streaming/Broadcast

80

Vendor Capability Ratings

Average 83

Vendor Support

87

Ease of IT Administration

86

Ease of Data Integration

86

Business Value Created

85

Ease of Implementation

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

84

Quality of Features

83

Ease of Customization

81

Breadth of Features

79

Usability and Intuitiveness

79

truDigital Screenshots

truDigital Downloads

truDigital Videos

truDigital Reviews

Bryan R.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Great product, easy to learn and at a modest cost.

Likeliness to Recommend

8 /10

What differentiates truDigital from other similar products?

Prompt customer support.

What is your favorite aspect of this product?

Cost and multi player accessibility for multi sites

What do you dislike most about this product?

We struggled with startup based on our internal IT restrictions but thanks to the tech support, we got it up and running.

What recommendations would you give to someone considering this product?

Definitely try out the service and let it speak for itself.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Kayan C.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

It's a great product to use with few kinks.

Likeliness to Recommend

10 /10

What differentiates truDigital from other similar products?

I'm unsure because this is the only software I've ever used, so I can't give a true comparison.

What is your favorite aspect of this product?

It's easy to learn and it's quick and efficient.

What do you dislike most about this product?

My only dislike is I can never find templates to upload videos.

What recommendations would you give to someone considering this product?

I'd encourage them to give it a try.

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Effective Service

Cons

  • Less Performance Enhancing
  • Less Efficient Service
  • Commodity Features

Daniel V.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Does the job nicely, not the flashiest

Likeliness to Recommend

10 /10

What differentiates truDigital from other similar products?

It's very straight forward - nothing fancy or unnecessary. It makes it easy to work in and get the job done. And their customer service is FANTASTIC

What is your favorite aspect of this product?

Having one repository where we can store our digital billboarding media and then easily send out to all TVs in our company. Great for corporate internal communication

What do you dislike most about this product?

The UI can be a bit clunky compared to other products. However, it's easy to use and the learning curve is not hard.

What recommendations would you give to someone considering this product?

Pricing is fine for the quality of service. The training and support they offer is TOP NOTCH - so any issues you have can be addressed quickly and completely.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy